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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,337 reviews
  • Rated 4 out of 5 stars

    added protection for 'value priced' electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for extending the protection on 'value priced' electronics. Both the Racine WI and Greenfeild WI stores have helped with problems and advice in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome warranty to own

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store replacement warranty is one you can’t beat. Either they can fix it or they replace it. It’s that simple. They are true to their word. Totally sucks if you don’t have it and wish you did when your things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ESP's are a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always bought Geek Squad ESP. They are inexpensive and give you peace of mind. Sometimes we have used the ESP other times not,,but its nice to know that if you have a problem the product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has always helped me quickly whenever I came in with an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can happen in 4 years. If I don't use this protection in 4years, its cost me very little per year. If I need it anywhere along the way, I will be extremely happy I protected my item and pocketbook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase protection is always worth it for high end items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad Protection multiple times and highly recommend understanding how the plans work to get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Replacement warranty not most places offer you this normally they have you contact the company that made the item and have you deal with them instead and with geek squad you contact them or go to a best buy were you purchased your item and they assist you on the spot all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very trustworthy company and reputable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's one company I trust it's Best Buy with their warranty coverage They have never disappointed and they will always stand behind their sold products as well as their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my computer and needed to get a different monitor. I chose this one as it lightweight. Easy setup and easy in the eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good thing to invest in this protection plan, especially with all the electrical issues in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when issues arise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the protection plan with all of my electronic purchases at Best Buy. I always hope that I won't have to use it, but it has been a lifesaver on a couple of occasions and well worth the money. The Geek Squad is easy to work with and I have always had good experiences.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    good gaaming monitor

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a amazing product i would def recommend if u want a good gaming monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to insure continued excellence. It’s a must for tech products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nit worth purchasing the geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the monitor with thr geek protection because the representative stated all damages were included. I even asked if it protected cracked screen and the rep said yes. I went ahead and purchased the protection. Well guess what, the screen to the monitor cracked so my son drove 40 minutes to an available best buy ans the employye there stated that the damage screen is not under the protection plan. I feel like Best Buy be scamming people. Its not worth geeting the Geek aquad protection when its not going to cover anything. What a joke!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly wouldnt buy anything here without it! Geek sqaud is great and replaces the item if it cant be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Would recommend for everyone. Thank you O

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT protection price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $9.99 for a 4-Year Geek Squad Product Replacement for my Acer monitor that I bought for $75. This is cheap and I just have a bad feeling this monitor won't last me more than 3 years so if anything ever happens, I would get a replacement at no charge. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad handles return quickly and without any problems. Had no problem returning my m on it or and getting a full refund.

    I would recommend this to a friend