Customer Ratings & Reviews

It's a great service from best buy, I had talked to them about the kind of work they do.

Anytime geek squad is involved. It’s a great day. Awesome great friendly service.

Have not had to use it yet hopefully won’t need to. Can’t give 5 stars because I haven’t needed to deal with it

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

Easy , simple, fast , told them my monitor broke , they couldn't replace it so they gave me a full refund, took a bit of time to get to that tho because they had to contact the manufacturer . But after that. Bam , best buy card

We bought the protection plan just in case if anything goes wrong with the device!

Have had service package in the past and no trouble using it.

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

Helped with any questions or concerns I had brought up

I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.

I bought the 4-year Geek Squad Product Replacement for the new Samsung monitor that I purchased, thought as with other Samsung equipment I have, it never seems to break--so I probably won't need this service, but it's nice to know I have it--just in case.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

It was a good product. The recipient was happy about it.

The monitor is sleek and the colors pop and the blacks are true black now! 240 Hertz is perf for fps gaming.

My son lovesss this screen very clear for a good price

One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

It’s a smart move to bite the bullet and just get the GS protection. You’ll be thankful on year 3 when something goes bad! Def worth it! This provides peace of mind, without having to jump through the hoops of a manufacture warranty as Best Buy takes care of all that. Many people don’t realize that the manufacturers warranty is a pain and alot of times the product needs to be sent in and turn around us lousy.

The people of geek squad are profesionals and helped me with everything.

Love Geek Squad. I always get the extended Geek Squad. Great service and amazing value.

6 years with Geek Squad and their product services have not let me down.