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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4312 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,312 reviews
  • Rated 3 out of 5 stars

    Not sure I want to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really much help when you needed. Not sure if I want to purchase in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Julie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but hopefully when I do it’s good I’ll keep ya updated

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They did nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box in march which was 3 months after purchase and cracked screen is what I found inside the box. now this is useless and they won't refund me anything on it since i only had it for 3 months. They should have replaced the monitor but it was outside of the return window which shouldn't matter if the product was just opened 2 days before taking it in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This feature was delivered with my gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was extended protection for a telescope that I purchased as a gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but it's nice to have. It is expensive though. I'd like to hear what others have to say about i .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good have all my products that I buy from Best Buy under it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty... Worth It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know anything about my warranty that I bought but I’m sure it’s fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a fan of them, they’re reasoning for everything is it’s a virus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Curved screen monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it back! No sound, and not comparable with Bluetooth!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage service . It only covers what the manufacturer warranty would only longer . Save your money . If it breaks just buy another replacement one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have no used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so I don't know. Hopefully it will be worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I do not want to speak to people from the middle east and allow them access to my sensitive information. will be trying to get my money back because I will not give my info out to these people.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So circumstantial...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much misinformation surrounding this warranty whether it be in-store or online agents I spoke with. In the end I prematurely used the warranty and they wouldn't offer a repair or a replacement so I was stuck with in store credit which is not ideal...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not often I can get a 4 year warranty for a minimal cost. In happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good safety net.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet, however this is as good a safety net as possible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never used planning utilizing it real soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t how this work I never knew I had it I need to check it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good value. But hopefully I will never use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service and care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey said they couldnt replace a damaged screen but failed to mention that when we first bought the plan. The lady who sold it to my mother lied to her face and said that it could cover everything. She took advantage of her and it was honestly disgusting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fine print renders service useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hated my experience with geek squad protection. my tv arrived with tons of problems but they told me i had to go through the manufacturer who was no help. had a dead tv for a full year before the geek squad protection kicked in. i would never buy this service again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Physical Damage not covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan thinking it would cover physical damage. Come to find out it does not. I would have never bought it if I knew that.

    No, I would not recommend this to a friend