Customer Ratings & Reviews

you really can't pass this up for 20 dollars its a great deal

I hope I don't need the support plan but I took it just in case.

The monitor works very well just as the description said the specs were and very good.

Firstly, I absolutely love this monitor. This is my first 144hz and it lives up to the specs. I only worry about the longevity of it, as the monitor has a dead pixel in it which I'm pretty bummed about. its not really noticeable but its there, and it is just frustrating for such a good monitor.

I have been a loyal Best Buy customer for decades, always relying on them for my technology needs. In 2021, I purchased a Geek Squad replacement plan under the impression, assured by the store manager, that it would cover everything including accidental damage. Unfortunately, when I needed to use the plan for a cracked computer monitor screen, I was surprised to learn that this type of damage isn't covered for TVs and monitors. Despite confirmations from corporate that accidental damage should be covered, I faced consistent refusals at the store level, leaving me frustrated and without support. The benefits of the Total Tech membership were also dismissed as "worthless" by staff during my attempts to resolve the issue. This experience has significantly changed my perspective on Best Buy’s service plans. I regret investing in this plan and will reconsider future purchases of major appliances and costly items from Best Buy. For those considering a protection plan, I recommend looking for alternatives where terms and coverage are clear and reliable.

when you need help you can depend on the geek squad

Worth it for the service provided and amount paid.

I have not needed to use this - I do get emails though checking to see if I need anything or having any problems!

It’s great but after using the monitor we’ll get black screen

If your product is not very reliable or needs an overhaul in the near future, I suggest buying this plan. If you are sure that your things are intact, carefully selected, and impeccable in terms of quality, buying this plan is tantamount to donating to others.

- The unit I received couldn't connect to WiFi, regardless of whether directly or through the app. - The picture quality as a monitor is quite low. - I intended to use this as a monitor for VS Code the text legibility was poor regardless of settings - The screen itself is not anti-reflective. It basically is not usable in a room with any natural light.

I returned this monitor because the screen resolution was not as clear as I wanted it. I did however, like the price and everything else. Sorry it didn't work.

good warranty for an expensive monitor i bought for my computer

Very satisfied. It is a good monitor especially for the price.

This rating for best buy and NOT the monitor. I purchased this and noticed a dead pixel after a few days. Go to exchange it and they tell me I have to give them my old one and then order a new one and wait a week or so. I need this for work and paid full price and got a faulty product in return. All I want to do is have one ordered and sent to the store and I will bring this one in and exchange it. Simple right? Not for Best Buy. It’s crazy it is this difficult to swap this out for the same exact thing.

I purchased this to help protect my purchase of my monitor.

Good deal, hope I never need it, therefore only 4 stars.

Great monitor very accessible for me added appeal to desktop

Just picked up the item my self and brought it to pick up line since I understand it’s a busy season. Amarilis was very rude addressing me as a guy on her ear piece. She gave me an attitude because I happened to do them a favor and bring the item up front. I was showing her the order on my phone and refused to see it. Asked for my name with a really nasty attitude and then referred of me as “this guy” over the radio. Amarilis should be in the warehouse and not in front of customers. Tried to give my complaint to a store management but they were busy, which again I understand Poor customer service. I hope you address this matter.

I was told that I could use the LG 4-split screen software and found out that I cannot. I will return this for that reason alone.