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Customer reviews

Rating 4.7 out of 5 stars with 4271 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,271 reviews
  • Rated 5 out of 5 stars

    Love the live services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a back up insurance for any tech product it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. If you haven't used an OLED monitor, you will be able to notice the difference immediately. Get the 4 year warranty because they are more prone to issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET IT

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting protection on these items. You never know when it might go out and you’ll have to call the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this after a bad experience with competetor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very poor experience with Asurion, the extended warranty thru Office Depot after purchasing a new laptop a few years ago. I no longer want to deal with a "faceless" entity for warranty issues/problems. I want a PLACE to go and a HUMAN to speak with. After researching my options (which there are not many), I decided to purchase my new laptop with Best Buy and purchase the additional Geek Squad warranty. I hope all goes well with this, and I believe it will b/c I will have a person and place to hold accountable, instead of a 1-800 number and a website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anything heavily used, we buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast and efficient! They do amazing work every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good monitor I like the adjustable settings I also fancy the other models with height adjustable while still having the same features as the latter showing how they take time to cherish the past and make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, no hassle when you need to replace an item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I play games and its great screen I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek protection plans literally get your money back or a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service an customer care very recommend… amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps a ton just in case something goes wrong and never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great thing about this is that it can be transferred if you ever sell the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and is always there if we need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 4-year product replacement is a must have for any expensive electronics that gets used a lot. I always purchase this service when I buy items like camera's, monitors, cell phones or any expensive electronics. The few times I actually had to use this service, Best Buy has always replaced the item quickly without hassle. I suggest everyone who purchases expensive electronics also purchase their extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont get caught with expensive repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should buy a geek squad plan. the manufactures warranty is terrible in comparison

    I would recommend this to a friend