Customer Ratings & Reviews

The customer service I receive from my Protection Plan, from Geek Squad, is excellent. About every three months I use their 800 number for the purposes of having them take over my computer and clean all the viruses, malwares, adwares, etc., off of my computer. Occasionally, I have a specific issue with settings, or Outlook, and they are always accommodating in helping me resolve the issue. For the price, I feel I get a very good return on my investment.

I really like geek squad. When I need something replaced or repaired, there is no hassle. That's why I purchase my appliances and electrics from Best Buy.

Great monitor, works fine, perfect coloring and a good audio

Geek squad warranty saved me the time and hassle dealing with my faulty monitor and gave me a reimbursement so i could get a new one.

Hopefully don't have to use it, better to have and not need then to need and not have

This was the best purchase ive ever made. The portable monitor was easy to connect and made writing my dissertation so easy. I was able to move between my monitor and laptop seamlessly. The price was also a huge factor. I recommend this for anyone looking for a portable monitor.

Always happy with the Geeksquad Replacement Plan. I used never pay for these until one time I had a problem with a product and wished I had purchased this plan. I get it everytime now and have had to use it.

Always happy with the Geeksquad Replacement Plan. I used never pay for these until one time I had a problem with a product and wished I had purchased this plan. I get it everytime now and have had to use it.

Very good ! Got a monitor for my boyfriends birthday and was surprised it came with this amazing for if anything were to happen !

Never had an issue yet. But it is great to have when needed

Anytime I buy a high ticket item… You can be sure I’m gonna add an extended warranty. Better safe than sorry.

I wanted to be on the safe side ordering such an expensive monitor so I had this plan activated in case there were any issues. So far it hasn’t been needed but I’ll have it in case I do.

Geek squad definitely helped out when it came to phone repairs and had it done within a few hours. I’ve the same phone since going on 3 years and still no problems

I've purchased Geek Squad protection any time I purchase from Best Buy. Hassle free repair or replacements. Also, did an excellent job with TV Installation.

As usual the geek squad will come through to help!

I got an appointment they got me in quick they were very helpful in diagnosing my computer the problem they very honest great service

Great protection wouldn’t use any other virus protector

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

Best warranty ever. They took care of any hassles that I had.

Geek Squad gives me great peace of mind with my purchases.