Customer Ratings & Reviews

Pay $80-130 to have the ability to swap out your product for a brand new one with no questions asked for up to 4 years? Totally worth it especially if you buy something expensive like I did (a $1000 LG Ultra Wide monitor which could have a dead pixel on delivery). Monitors are a lottery.. you can receive a bad display on delivery and you can exchange it for another display to also have a bad display. So buying the geek squad service is a no-brainer must have! Dont be cheap when you spend big money. Buy the protection plan! Especially when your product's manufacturers warrant may be just 1-yr.. and even if its 1-yr or 4-yrs.. their customer support can ignore your calls and emails.. or give you the run-around and never replace your damaged product. So why waste all that time on the phone or even shipping it back to be repaired and not have something to use in the meantime? Best Buy usually has the product in stock so there will be no wait.

The techs are great. Attentive, polite, patient, knowledgeable - especially as an Apple user.

I used the Geek Squad one time in the past, they came out to the house and observed dead pixels in my television display. Long story short, I ended up with a different display and am MUCH HAPPIER!

Always a great product to have in the those just in case moments! Just get it, you won’t regret it!

Having the piece of mind that your purchase is protected is worth every penny!

Very knowledgeable staff to work with and have on your Team

HOPEFULLY I NEVER HAVE AN ISSUE WITH MY NEW CURVE SCREEN IT IS AMAZING

I’ve received help before. I appreciate it. I don’t feel I use it enough, but hey- when I needed them, they came through. Too bad their buy back options are very low

I haven’t needed it yet, but the Geek Squad has helped me repair items that I otherwise WOULDNT have working. They’re always friendly and polite.

Didn't use the protection in this instance because I ended up returning the product, but I was pleased to see they refunded the price of the plan (pro rata) without me having to ask. This, along with the plus membership benefits actually have me shopping at best buy for my electronics instead of online at other stores or amazon.

[Employee of bestbuy] You dont have to worry about your product messing up because best buy has you covered.

The monitor was easy to setup and great image. I really enjoy working from home whiling using my monitor.

Buy this monitor, if you think you need to spend more $$ trust me you don't!!!!

Excellent in everyway! Very happy with my purchase and the quality, price and the product itself!

Protection is the best and always covers you no matter what!

Protecting my wallet from clumbsy children :) Hassle free protection

I didn't end up actually using this service, but it brought me peace of mind knowing I had it.

I've been enjoying my free Greek squad membership.And it's been a game changer.Every representative I've interacted with is incredibly knowledgeable about each product.There is x with t's and healthiness have been may help me resolving tech issues and understanding new gadgets and breeze.It's reassuring to know I have reliable Tech Support whenever I need it highly.Recommend taking advantage of this membership if you can

This is a very nice compact laptop. It's easy to use. I like how smooth and sleek this is. The HP laptop works for exactly what I needed for my everyday needs.

I bought this together with my Asus Monitor that is an Expensive Oled! My Oled review below " I actually haven't opened this monitor since I bought this. I may open this on December. Anyways, from what I know this monitor is good, if it's defective I have 60 days return. And also bought an insurance for 3 years! This is very important ! "