Customer Ratings & Reviews

I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

I have had nothing but great service and it was money well spent. Worth every penny.

[Employee of bestbuy] Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

[Employee of bestbuy] excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product

They were efficient on helping me get what I needed. Was a little wait but worth it.

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

Are you freaking kidding me ?? I love Geek squad - best 200 bucks a year...fixed my computers, our printers and the service is top-notch. I just wish they had more workers--there is always a line and their scheduling of 20 min just never seems to be enough. :) I repeat buy this every year and I tell all my friends ... 9 times out of 10 they can fix my stuff online! I start about 10pm ... and let the off shore people work all night ... in the morning...hot running computer! Perfect!

Necessary peace of mind with OLED. They’ll take care of you if you ever face burn-in problems down the road.

Extended warranty has always saved me and been extremely useful

Nice to know that the squad is at the ready to get me back up and running if needed

I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

Protection is key for electronics and back up protection from geek squad.

I am so glad to have coverage. But looking forward to not needing it! Thank you for providing a trustworthy warranty worth buying!

What can I say here. This place is great if they replace it with a brand new one. But not if they’re fixing it they do not have the skills knowledge Or training To fix anything. Geek squad likes the training and knowledge on how to work electronics. Would not recommend anyone taking anything to be repaired to them. But this is great warranty If your item breaks and then replace it with a brand new one

Geek Squad was very helpful and informative on a return I made . Would def keep getting GS with all my items purchased

The whole return process was very smooth and quick.

Good for only 1 claim. Once its fixed once, you can use it again.

Must have with any product you buy from Best Buy can’t beat $30 for 4 years so the math. $7.5 a year to have peace of mind knowing ur product safe. Insurance

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.