Customer Ratings & Reviews

I only purchase this in case of a power surge. It doesn’t cover accidental damage.

Not happy with the service. They damaged one of my computers.

Does not cover accidental and they refused to provide accidental cover to me

Had not asked for this when I purchased, seeing it on my bill now. Sleaze.

now i’m stuck her with a cracked screen definitely not worth purchasing

Again, I was told the warranty would not cover the problem after being sold a "Replacement Warranty".

do not buy it. I get damage easily it is hard to fiv it

i would definetly recommend getting this on every product you buy , best cuatomer service and they really help you out. I always go to best buy just because they offer this it makes me feel more se secure about my items. love this! 100% go for it!

The Geek Squad protection plan is worth every penny, offered by Best Buy. I have never had any problems with the Geek Squad protection plans and Highly recommend it

Must have for TVs or anything that gets wear and tear. Will always purchase as have used many times and no issues at the store when doing so.

It's great to know if you have any problems, the Geek Squad is there to help you out. They never looked down or talked down to me for the mistakes I made on my set ups. They were truly professional.

I love this for when accidents occur and you don’t have to pay out of pocket to fix it because goi have coverage.

Really glad I added the Geek Squad Protection Plan. Stuff happens, and it’s nice not having to worry about repair costs or headaches if something goes wrong. The process is easy, the staff is helpful, and the peace of mind is totally worth it. Would definitely recommend.

This gives me ease of mind. I am always worried about products simply burning out early into using it.

Now that I know that I have a four year replacement warranty, I’m a bit perturbed because the monitor I had broke when I moved.

I take advantage of all the best benefits Best Buy offers! Quality of devices, extra warranty coverage, the Geek Squad (they’re amazing) and the ease of using my BB card. I’m a repeat consumer!

Consider purchasing the Epic!!! MSI MPG 321URXW QD-OLED 32" if you want a top-tier, future-proof display. With its stunning QD-OLED technology, it delivers perfect blacks, vibrant colors, and 4K 144Hz gaming performance, making it ideal for gamers, creators, and movie enthusiasts alike. The ultra-fast 1ms response time and G-SYNC support ensure seamless gameplay, while the sleek design and ergonomic adjustments provide comfort during long sessions. It’s packed with connectivity options like HDMI 2.1 and USB-C, ensuring compatibility with all your devices. Whether you’re looking for unbeatable picture quality, smooth gaming, or a premium viewing experience, this monitor has it all.

Geek Squad is worth the investment. Knowing that my kiddo can take his monitor to college with him and he will be covered is very relieving.

Got the 5 year warranty on a 49” Samsung G9 that took a crap 4 months before expiration and the exchange for an upgraded monitor was easy and hassle free. They took the full price of the old monitor off the new!

Getting my monitor replaced was quick and easy! but I don't think they do a good job of informing people of what they are buying when it comes to the other warranty plans they offer.