Customer Ratings & Reviews

Wow! My screen lost power and would not work several month's after I purchased it. I brought my monitor back and Geek Squad took care of it in the most professional way that I could imagine. Highly recommend Geek Squad!

This product replacement is kind of pricy for something you will probably never use but I recently bought a monitor from a competitor and immediately damaged it within the first week. They would not help me at all and even kind of mocked me about it for not buying the replacement plan. (Staples,... and they lost my future business as a result) Having lost so much money on the last monitor I decided to buy this one to reduce my risk going forward even though I've set up things to prevent damage from happening again. If you dont get it I wish your monitor a safe life.

I bought Geek Squad 4 yr accidental insurance for my monitor. i have used the accidental insurance before on one of my computers. They took it right ask what was wrong with. they took right in for repair with no hassles. I like the repair geek squad did to my computer. fixed and no problems. I would recommend geek squad accidental insurance to all who buy computers, printers and monitors.

Beautiful screen, plenty of smart apps, great for coding. The big drawback is the input “sensing” Can be downright terrible or slow at best. Sometimes it works right away, other times if you wake up your laptop it could take 15-30 seconds to connect. Samsung could do much better. The slightly older model number was unusable, but this model at least works.

Excellent people helping get my product. I appreciate the whole best buy community.

I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.

Geek squad protection is a must for clients! The monitor was flickering and had some dead pixels and they replaced it for a brand new because of the protection.

It's a great service from best buy, I had talked to them about the kind of work they do.

I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.

Super good product I would definitely recommend it if you need a affordable monitor that’s also really good

Luckily I haven’t had to use it yet, but it seemed reasonably priced

Winner here love it and getting this again for my grandson

I always get the Geek Squad coverage! Bring it in towards the end of your plan when you start to notice the things that are breaking on it and get it swapped for a newer one!

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

Honestly, I usually pass on buying the add protections. However, any questions or issues they were there to support me in my time of need. Knowledge, sharp and courteous. Definitely worth it.

Got the protection plan for my Alienware 34dwf. Recommend buying from Best Buy instead of dell. Best Buy will replace your item with a brand new one, dell with give you a slightly used open box.

[Employee of bestbuy] Getting this along with my monitor is near necessary, especially since I have a small gaggle of pets.

The protection plan is the best very easy process very quick resolution

They helped me when nobody else could! Thank you guys

I love that this protection plan covers potential burn in for OLED displays