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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4439 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,439 reviews
  • Rated 5 out of 5 stars

    Geek squad is quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it but always help with broken items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Montior replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, very helpful staff at the 86st and Lexington location when replacing my montior. Showed me suggestions in both price and specifications range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible service. My ultra wide monitor started screen tearing and they took it back and have me all my money back! Thank you for helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. I was very pleased with my service that i recieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly hardworking and one of the bus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly helpful and always willing to make things correct when something is not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing broken monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it as of yet, hopefully wont need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last thing you want is for your equipment to breakdown and have to replace it in a pinch. Like anything mechanical things tend to occasionally breakdown. I always get the plan for everything and yes I have had to use it on a few items. So far, Best Buy has the service and they are fast so I always go to them for electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing in there service and always solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SEE " MY REVIEW "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED COMPUTER & MONITOR IN JAN 2017 WITH SERVICE CONTRACT FOR WHAT I THOUGHT COVERED BOTH PIECES. ON 6-1-2018 I HAD TO PURCHASE ANOTHER MONITOR AS I WAS TOLD THE SERVICE CONTRACT DID NOT COVER THE MONITOR. I ALSO RENEWED THE SERVICE IN JAN 2018 FOR ANOTHER YR, AGAIN THINKING MY CONTRACT COVERED BOTH PIECES. AS YOU CAN GUESS, I AM NOT HAPPY WITH THIS ! MY REVIEW IS RELEVANT TO THE CUST SIDE OF THE TRANSACTION, NOT THE PRODUCT.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET IT

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always recommend getting protection on these items. You never know when it might go out and you’ll have to call the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides ease of mind, knowing Geek Squad available if any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always worry about making expensive purchases. But I feel that the geek squad services are very well done. If anything happens all you have to do contact them and then go from there. I usually get the 4 year plan as anything can happen and I feel that if you are worried that something might then get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED is superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is sleek and the colors pop and the blacks are true black now! 240 Hertz is perf for fps gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from geek squad! Buying the warranty was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, so I guess it is ok. I hope I never have to use it.

    I would recommend this to a friend