Customer Ratings & Reviews

BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

Geek squad is amazing. Love their services. Its always worth the price.

I love the simplicity of getting service in a store.

I highly recommend whatever the purchase that you get the product plan at BestBuy. Not only do you save money on quality products by purchasing at BestBuy with the lowest price guarantee, but you can take advantage of a great deal on the service replacement plan so if ever you need it you have quality friendly service to back you up. Get it you will be glad you did.

Haven't had to use it yet but for the price it is worth it!

Why would you buy an expensive electronics without this type of protection? It basically pays for itself. Just not long ago, on another item that after learning my lesson's with screens, I bought another ipad with warranty. Than apple just simply and without any additional question replaced the item within 20 minutes appoitment.

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

Good performance at a decent price. I would highly recommend this.

One thing about Best Buy is that you will get better service on returns in general if you pay the extra. I just returned a 24" monitor that was less than a month from the expiration of the 4 year warranty. Just a few minutes later and everything was great. Without it, I would have had to come up with another $100 to replace the monitor. Quite happy with it.

I have used this service before, and it streamlines the process to get quality service and remediation. Without it, you can contact the manufacturer. If a product is still under warranty, sometimes it may work out.

The customer service I receive from my Protection Plan, from Geek Squad, is excellent. About every three months I use their 800 number for the purposes of having them take over my computer and clean all the viruses, malwares, adwares, etc., off of my computer. Occasionally, I have a specific issue with settings, or Outlook, and they are always accommodating in helping me resolve the issue. For the price, I feel I get a very good return on my investment.

Excellent warranty and service service for any product bought at Best Buy, totally recommended.

I am thankful that when I bought this pc and monitor, I was able to get this replacement plan. You never know what may happen when you make a purchase and I always like to have a backup plan for anything

[Employee of bestbuy] Awesome picture, easy setting navigation and great color

I always purchase Best Buy's GSP on most high ticket item(s) I purchase from Best Buy. I dislike their TotalTech program as it requires a deductible for them to service your device whereas the GSP almost covers everything without deductible. I highly recommend getting the GSP over the TotalTech!

Purchased two 28-inch Samsung monitors for my 2018 MacBook Pro 15". I use my Apple practically 4 to 6 times per week and the monitors from BestBuy are wonderful. The Geek Squad assurance is legendary, and I'm glad I purchased it.

I added this for a laptop and extra monitor and it makes me feel more at ease should anything ever go wrong with my devices. I have not had to use it, but it definitely takes the stress off me if I do need help in the next 4 years.

Always love the Best Buy service…hoping to never need it but if I do I know Best Buy will pull through and either fix it or replace it at a reasonable price.

The Geek squad delivered and installed a refrigerator - and did it very well. I had previously only gone to appliance outlets, but so far, I am very pleased to have gone to Best Buy. The Geek Squad was great - professional, friendly, and extremely helpful. I highly recommend them.