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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4439 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,439 reviews
  • Rated 5 out of 5 stars

    The reason I buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a problem with my laptop and Geek Squad fixed it for free. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it has exactly what u need at a more affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been great when it comes to replacing products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box monitor from them and added the warranty just in case it ever decides to go out they’ll replace it with the new one for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Geek Squad protection any time I purchase from Best Buy. Hassle free repair or replacements. Also, did an excellent job with TV Installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek protection plans literally get your money back or a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting the Best Buy warranty . They’re great and makes the process easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must for items of value and always comes in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for avoiding problems with screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def worth it especially for OLED monitors/TVs because of screen burn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement warranty is a must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that worked with me saw it was broken and helped me out quick! Definitely a warranty worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its protection what more do you need to know about it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to have, you never know when something might come up and it could be expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have, I hope that I dont need it. Itsinsuranc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS recommend getting the 4 year plan, there is nothing like peace of mind. The Geek Squad provides that every time!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy to work with.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geeksquad makes it super easy to not have to worry about your products. I had an issue with the picture and brought it in to the store and took care of it within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My son love it Works great with XBOX resolution very good

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent expert coverage

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality protection for my products. Easy access to geek squad agents expertise when I run into trouble. Would always consider purchasing it my products that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Boardman, OH Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having a sort of safety net in case anything happens to my product. I have yet to need the help with this product. Though, any time I have worked with Geek Squad they have always been friendly and helpful at the Boardman, OH Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Husband's Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality, size, everything! Games look beautiful, graphics fps is smooth, no complaints.

    I would recommend this to a friend