Customer Ratings & Reviews

The agent who delivered and set up my TV was timely, professional and very informative about using the TV, etc. I bought a PC and had Geek Squad set it up and they were excellent and very informed to answer any questions I had.

Geek squad is great and is always there if we need help

I bought a 55 inch TV and with this coverage the agents came out set it up. Got it all hooked up to the Internet and everything awesome coverage.

Love me some geek squad protection. No complaints at all.

Always wonderful service with the geek squad! They’re always helpful and kind.

Worth buying i will buy it next time and every time for all my products

Geek squad service does a great job helping their customers out when problems arise with your electronics. If you can afford it, I highly recommend the service, especially when making an expensive purchase or when you are getting a product you plan to use a lot.

Employees was awesome and took care of my problems immediately!

I received a defective monitor. It was an expensive buy. Bestbuy did send a replacement immediately. So i wasnt happy about the 1year warranty. So took this one as its real good for an sdditional 3yrs.

Great service, consistently accessible, communicative, reliable.

Good monitor and very crisp and good picture no static!!

they came out and never found out the true reason why my computer Cyberpower PC wasn't working correctly1 not getting a good review, could have had more knowledgably tech workers

I have told all my friends about geek squad and I want to thank them for all the help they have given me! I will always add protection plan!

I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

Geek squad is great if your gunna get an expensive item they replace your product if they can’t fix

I love having peace of mind. Geek Squad replacement policy gives me that and then some. Had no issues with getting a replacement because one stupid button stopped working.

They honor what they say. Easy to deal with customer service.

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

Anytime I buy a high ticket item… You can be sure I’m gonna add an extended warranty. Better safe than sorry.