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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4439 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,439 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty plan is a good purchase. Not always something used but when things great it’s good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me the time and hassle dealing with my faulty monitor and gave me a reimbursement so i could get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection when we buy electronics. They have great customer service when something breaks and have always done right by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection for not a very high price, and it includes OLED burn in warranty. Pretty nice, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes folks, needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so worth it. for some things, like high usage and stuff,just pay a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with replacement when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind is priceless!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gives me great peace of mind with my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work From Home Replacement Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this VESA monitor for working from home employment. The screen color is vibrant and clear. The only issue is the on/off button is behind the monitor not underneath the right-hand corner of the screen like most monitors.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great warranty for monitor related issues. Protection does a fantastic job protecting electronic goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy these things but it had value for the price and extra confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of helpers and service people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad because is not like others. If they can't fixed it, they give to you a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad viewing angle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle is bad but the curve helps. The stand is very basic. Some screen tearing during games. It is an ok monitor for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year warranty covers a lot, and if you get the monitor at 10/15% off it's definitely worth the extra money in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE ALL LOVE REPLACEMENTS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so relaxing knowing that for four years I have my electronic protected and will be able to get a replacement when it becomes damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue.I was having problems with my monitor and was able to return it no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warranty that best buy has, works well for monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection wouldn’t use any other virus protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Russ. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.