Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4439 reviews
(4,439 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty plan is a good purchase. Not always something used but when things great it’s good.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Faulty Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad warranty saved me the time and hassle dealing with my faulty monitor and gave me a reimbursement so i could get a new one.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get geek squad protection when we buy electronics. They have great customer service when something breaks and have always done right by us.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Job Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 years of protection for not a very high price, and it includes OLED burn in warranty. Pretty nice, I think.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes folks, needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so worth it. for some things, like high usage and stuff,just pay a little more.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No issues with replacement when needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind is priceless!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad gives me great peace of mind with my purchases.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Work From Home Replacement Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this VESA monitor for working from home employment. The screen color is vibrant and clear. The only issue is the on/off button is behind the monitor not underneath the right-hand corner of the screen like most monitors.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great warranty for monitor related issues. Protection does a fantastic job protecting electronic goods.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect price to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually buy these things but it had value for the price and extra confidence!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great group of helpers and service people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best than others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad because is not like others. If they can't fixed it, they give to you a new one.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Bad viewing angle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing angle is bad but the curve helps. The stand is very basic. Some screen tearing during games. It is an ok monitor for the price.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the Extra Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 year warranty covers a lot, and if you get the monitor at 10/15% off it's definitely worth the extra money in case of any issues.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
WE ALL LOVE REPLACEMENTS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so relaxing knowing that for four years I have my electronic protected and will be able to get a replacement when it becomes damaged.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never an issue.I was having problems with my monitor and was able to return it no hassle
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It's Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing warranty that best buy has, works well for monitors
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection wouldn’t use any other virus protector
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacements, easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Russ. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
