Customer Ratings & Reviews

I have an MSI Laptop and I’ve brought it to them for repairs in the past and they were really nice and helpful!

Geek Squad is worth it , I would recommend it 100 percent

In store replacement warranty is one you can’t beat. Either they can fix it or they replace it. It’s that simple. They are true to their word. Totally sucks if you don’t have it and wish you did when your things stop working.

I love Geek Squad. No other warranty make me feel as safe.

This gamer monitor is working great so far. I would definitely recommend.

Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

I have little to no use for this service. I was peer pressured into getting it by a Sales Team Member when i purchased my Gaming Monitor.

Good quality service that works as advertised and has had no issues so far.

Reaolution quality not great, supports day to day work, not suitable for gaming

Great help with a non working monitor and easy replacement. Thank you!

Greek squad warranties can be expensive on certain products, but they are worth every penny.

I usually purchase this service on more expensive electronic purchases.

Love the Geek Squad. I always buy the warranty when I purchase any electronics from Best Buy, because I know the level of expertise and how easy it is when something breaks to have it fixed through them.

Geek squad’s outstanding service and product knowledge gives us the freedom to upgrade, return our repair purchases.

we have always bought Geek Squad ESP. They are inexpensive and give you peace of mind. Sometimes we have used the ESP other times not,,but its nice to know that if you have a problem the product is covered

I did end up using it for an item that burned out in 11 months since purchase...went in with the item, gave them my phone number and they got me a new one. No hassle no stalls. They let you get the same thing or something better just pay the difference.

A lot can happen in 4 years. If I don't use this protection in 4years, its cost me very little per year. If I need it anywhere along the way, I will be extremely happy I protected my item and pocketbook!

Excellent customer service , and very understanding to people needs…

Very good deal to purchase for your electronics! I buy this everytime when i purchase something more than $200.

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.