Customer Ratings & Reviews

I always get this protection on literally everything I purchase from Best Buy.

Have No issues so far! The KVM Switch is amazing!! especially for dual pc users. Works fantastic with the PS5!

My husband always says anything that offers warranty means it’s a must need! Lol and I agree. This helps ease my mind when things accidentally break

I feel much safer having bought this. Definitely a good choice.

So far, I haven’t eat it to use the Geek squad. I have used in the past and they have been OK.

Having protection is a no brainer. No technology is perfect, so by having the option to replace our fix if something goes bad, is highly recommended.

Great service great product would definitely recommend

I have had to use a few time in the past and Best Buy has taking care of me every time with no problems. They even let me upgrade to a new product. It's the best money that I have spent. Thank you Best Buy for have a replacement plan.

Highly recommend, great services from Geek Squad with warranty.

Good product and service. Nice screen with good quality and screen refreshrate

There was a time when I never hesitated to go to Best Buy for anything, and I would get the "Service Replacement Program" to cover my bases. However lately Best Buy Geek squad representative get all defensive and accusatory when you bring a product for "replacement". I had a 43" monitor that I somehow the screen was damage. I brought it to Best Buy the same place where I went at least 4 times to get information about and where I was urged by the sales representative to get the "Replacement" plan, because it is a peace of mind. He said it not once, but multiple times, YES SIR it will cover accidental damages, you dont want to buy something this expensive and then accidentally break it and lose all your money. I did go home and ordered the monitor online and got the "replacement" plan. Well, not only the plan does not cover accidental damages, but today the Geek Squad Agent carelessly said, maybe you did not understand what the sales person said (like having an accent immediately is a reason to not clearly understand), and then said, well it is what it is. It wont be covered by our insurance. A left angry because I felt lied to. I lost $1,000 on this transaction. But in the long run Best Buy lost a loyal customer who has bought, computers, tv, appliances, video games, watches and so many other things over the years. Very disappointing

ease of mind for any troubles. this is an absolute must.

I always get the geek squad warranty on my expensive electronics because you never know when it would fail. Geek squad has the best replacement warranty out their.

Great to have a warranty backing this thing up after manufacturers expire

Even if you know what do do with electronics I really suggest you getting this plan just because you never know when you will need it. If your feeling lazy or just don’t have the time to do something the geek squad is a call away

Great monitor for everyday school work bright and crisp

Our Geek Squad representative was very knowledgeable and explained what our problem was in a very short amount of time. We felt very confident with his advice and expertise.

Great coverage for OLED Monitors. Bought it for the AW3423DWF

Geek squad usually does a pretty good job with their protection plans. I have no issues with their services. They seem to be pretty quick and efficient with what they do. Thanks!

Don’t listen to those people that say insurance or warranties are not worth it . Your paying for piece of mind and convienxe when the time comes you’ll thank yourself . A small investment