Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,373 reviews
  • Rated 5 out of 5 stars

    perfect protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for new tech to be protected. the geek squad never let me down before and i will continue to add this protection for every major tech purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and smoothness of the monitor it definitely helps me multitask and edit my videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best sides Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad on my current gaming dell monitor, But I never have a hesitation Buying geek squad it is a must for non-Apple products. They take amazing care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best costumer service and advisers, I always get the 4 year Geek Squad Product replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase this service on more expensive electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service that works as advertised and has had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have luckily not had to use our geek squad warranty on newer purchases but we were grateful we had it with our TV a few years ago. Our TV quit working and due to the extended warranty we were able to get a new TV at no cost to us. I always recommend it, especially on large purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worry Free service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranties are pretty good though can be costly for certain items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty. If anything happens they're always there to help. Only time I've ever had an issue was when I purchased it with a TV. Nothing happened to my TV so I couldn't use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service , and very understanding to people needs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but have in the past, never had a problem with geek squad ever.well worth it for your high end purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reaolution quality not great, supports day to day work, not suitable for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t to use Geek Squad but one time. They are very good at what they do. Very knowledgeable! Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time period for the price I paid for the coverage was unbeatable. My product is covered until 2022 and although I hope nothing happens to my monitor, I have peace of mind that if anything happens to it, my product is covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Fast Turn AROUND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Was able to switch out my M28 4K monitor with two dead pixels at no charge because of having this replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy guarantees for products that are worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this monitor ! This is my first gaming monitor and it's one of the best pieces I have for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rocky start, with good ending

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, but often hampered by bad corporate policy. Manager ultimately called and made it right.

    I would recommend this to a friend