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Customer reviews

Rating 4.7 out of 5 stars with 4373 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,373 reviews
  • Rated 4 out of 5 stars

    Rocky start, with good ending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, but often hampered by bad corporate policy. Manager ultimately called and made it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good never had a problem with anything i buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. The geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an MSI Laptop and I’ve brought it to them for repairs in the past and they were really nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a $250 computer monitor when I first built my computer and I instantly knew I had to get this. If you are having doubts don’t!!! It’s worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can work wonders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Thankfully, we have not had to use it. It gives us peace of mind though, because Geek Squad can work wonders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a present for my son he researched and chose this and hasnt complained once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP THE WAY TO BE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having geek squad is nice to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad knowing if anything happends and it will be fixed or replaced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Was able to refund and get call support in less the 10 minutes on hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard is a very good investment to protect your products, so i buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get a warranty through the gates work fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squid is the best. Great, knowledgeable very friendly they really know they're stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad’s outstanding service and product knowledge gives us the freedom to upgrade, return our repair purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never have to use geek squad, but I know when we do we're in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Worth it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy warranty is the reason I shop at Best Buy.

    I would recommend this to a friend