Customer Ratings & Reviews

A must get for any expensive purchase Monitors, Phones, Keyboards, etc.

Great service and great employees, great for handling device damages.

Great product for the price, nice to know it is covered if anything happens

Geek squad protection really comes in handy when you need help figuring things out or replacing something that just doesn’t work. Peace of mind when buying something that might be at risk for damage.

Pay $80-130 to have the ability to swap out your product for a brand new one with no questions asked for up to 4 years? Totally worth it especially if you buy something expensive like I did (a $1000 LG Ultra Wide monitor which could have a dead pixel on delivery). Monitors are a lottery.. you can receive a bad display on delivery and you can exchange it for another display to also have a bad display. So buying the geek squad service is a no-brainer must have! Dont be cheap when you spend big money. Buy the protection plan! Especially when your product's manufacturers warrant may be just 1-yr.. and even if its 1-yr or 4-yrs.. their customer support can ignore your calls and emails.. or give you the run-around and never replace your damaged product. So why waste all that time on the phone or even shipping it back to be repaired and not have something to use in the meantime? Best Buy usually has the product in stock so there will be no wait.

I bought this together with my Asus Monitor that is an Expensive Oled! My Oled review below " I actually haven't opened this monitor since I bought this. I may open this on December. Anyways, from what I know this monitor is good, if it's defective I have 60 days return. And also bought an insurance for 3 years! This is very important ! "

Great monitor. Great service. Love Best Buy. Have bought many items at Best Buy. Always get the extended warranty. TVs washer dryer.

Very guud product buy this one just buy no think t2 times

Easiest protection plan ever enrolled into and well worth it I can take my screen in no questions asked if it breaks and walk out with the same one same day in store and I don’t even need my physical receipt— just my phone number

Geek squad team provided all the inputs related to product warranty

Works amazing with any games has my kids connected

Geek squad as has been so good to me, anytime I have a issue they repair the issue or give me a new one. The always have a answer to my 5000 questions, also are very proactive with communicating when my product is ready for pickup after repair.

I've been enjoying my free Greek squad membership.And it's been a game changer.Every representative I've interacted with is incredibly knowledgeable about each product.There is x with t's and healthiness have been may help me resolving tech issues and understanding new gadgets and breeze.It's reassuring to know I have reliable Tech Support whenever I need it highly.Recommend taking advantage of this membership if you can

Protection for your items, I've use it for a bunch of stuff, it pretty hassle-free most of the time.

Just purchased my product, and haven’t had problems. But the price on the warranty after the monitor discount seemed reasonable.

Exactly what I wanted! The size is perfect and the screen is so clear!

Not have to worry about anything for 4 years. Good for a deal

Buy this monitor, if you think you need to spend more $$ trust me you don't!!!!

I always get protection for my devices. I tend to use my computer equipment a lot and it has been several occasions where a device goes out and i go replace it for free

The agents helped me so well. I went in to get a monitor looked at for my computer. The screen was blacked out in a spot and then it had dancing lines on the rest of the screen. They were very nice and took their time to find the best solution for me. Thus the best thing for my situation was to just just get a new monitor. They refunded the original amount for me and thankfully I went in on Labor Day so I was able to get a brand new monitor along with a protection plan all for the same price that I paid for the previous one. I love them