Customer Ratings & Reviews

Had some weird black and white lines all over my monitor and I went in and they replaced my monitor with a brand new one. Definitely recommend getting this warranty for an expensive monitor

worth the buy, will give you store credit so you can buy any other type of monitor!

I have not had to use them yet, HOWEVER, I lived in AZ a couple of years ago and had a best friend that worked at a store, she didnt work geek squad but she is the one that brought them to my attention. They have NEVER let me down. From bringing laptops back to life, repairing devices, and trying everything they can to make us happy. I am beyond pleased with the Geek Squad!!!

I love that this is included in my purchase,they know exactly what they are doing

worth it even though you might not need it its btter to be safe than sorry

I highly suggest this monitor. So easy to hook up and has made my life of working at home AMAZING!

ALWAYS. GET. THE. WARRANTY. I've shopped with Best Buy for a long while. Geek Squad is always an asset when making in-house purchases. IF...you invest in it and get it. I haven't in the past and paid for it. This time, I didn't and all my needs were handled with ease (questions, returns, potential replacements, ect) Basically, it's a warranty. And when making a big purchase, ALWAYS get the warranty.

Absolutely love the security the geek squad offers for my purchases. ALWAYS recommend getting the warranty.

I’m not really sure how to review something I hope I never need to use

Havent had to use the protection yet, but it seems like a no brainer. If anything goes wrong within the covered period, BestBuy replaces the item. Only time I would say not to buy it, is if the manufacturer warranty covers the GSP period

excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product

I bought my new monitor from best buy specifically because of geek squad and the extended warranty. I had heard so many horror stories about the samsung monitors that i was a little eerie about getting one. But it was what i needed, getting the 4 year protection made me feel much better about it.

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

For the record I've only had it a couple weeks at best rn. While I don't think it will be for everyone, it is an impressive experience. The only CONS of this really comes down to text being slightly muddy at times and The aspect ratio can also be a complaint for some. Checks most of the boxes for gamers and or people who digest alot of content at their desk. It's very fast for refresh rate and low imput latency. Grab it while it's on sale if you are feeling frisky and grab a protection plan if you are concerned about OLED burn in that much. [But it does have some features built in that if you use can help off set that possible and or potential burn in]

I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.

My sister breaks everything she touches so I have to be careful

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

I like the easy way to get an appointment; it saves time. And the service is always excellent.