Customer Ratings & Reviews

Not sure of the value. Have not had to use it...that is good, but not easy to evaluate...

I did it myself sooo... ? Idk what this review is about

My son has less than a year with his computer and had an accident with the monitor . We went to see if they can fix it or replace it with the extra money I paid for the 4-Year Geek Squad Product Replacement but they didn’t try to fix or replace it . They said doesn’t cover the damage and they couldn’t fix it to go to a 3rd party instead or buy a new one .Not nice

Bought it to protect my device. Just being cautious if anything happens

Luckily I never had to use this! Was a great piece of mind though. I’ve had to use one before.

trash service when i bought the screen they force me to buy the warranty telling me it covers anything then when it was time to claim it all suddently it dont cover crack screen

Don’t really much help when you needed. Not sure if I want to purchase in the future.

Never needed too use this service. I'm sure its well worth it.

Do NOT purchase open box item even if it states “in excellent condition. New one was not available. Received the monitor, it was filthy, had Samsung HDMI cords, & screen does not work. It has volume but the screen goes black with in 2 mins of being on and remains that way. This monitor was in far from excellent condition especially when it was only $20 cheaper than a new monitor. This monitor should NOT have been sold at all! Terrible customer service and sales on Best Buy’s part as well!

I haven’t used it yet but hopefully when I do it’s good I’ll keep ya updated

This was extended protection for a telescope that I purchased as a gift.

I haven't had to use this yet but it's nice to have. It is expensive though. I'd like to hear what others have to say about i .

Honestly all that needs to be said is read the fine print on this. You do not get a replacement if something happens. You do not get accidentally coverage even though that is probably the most needed service. It is what it is but it sucks that the one thing you would think should be in there isn’t. Just make sure you read everything before purchasing.

I don’t know anything about my warranty that I bought but I’m sure it’s fine.

The warranty is good have all my products that I buy from Best Buy under it

Never been a fan of them, they’re reasoning for everything is it’s a virus.

Had to send it back! No sound, and not comparable with Bluetooth!

Haven't used it yet so I don't know. Hopefully it will be worth it.

It's not often I can get a 4 year warranty for a minimal cost. In happy.

So much misinformation surrounding this warranty whether it be in-store or online agents I spoke with. In the end I prematurely used the warranty and they wouldn't offer a repair or a replacement so I was stuck with in store credit which is not ideal...