Customer Ratings & Reviews

Great service! They have always been helpful and professional!

good quality monitor very easy to use and looks clean

Amazing monitor will be using for a long time very impressive

Anytime geek squad is involved. It’s a great day. Awesome great friendly service.

The viewing angle is bad but the curve helps. The stand is very basic. Some screen tearing during games. It is an ok monitor for the price.

We bought the protection plan just in case if anything goes wrong with the device!

I always get the Geek Squad coverage! Bring it in towards the end of your plan when you start to notice the things that are breaking on it and get it swapped for a newer one!

Great monitor i went from a 27 1440p to this 32 inch i love it for rpg games or some fps game not great for competitive shooters but its works for me i love the image quality and HDR looks nice

I had a very poor experience with Asurion, the extended warranty thru Office Depot after purchasing a new laptop a few years ago. I no longer want to deal with a "faceless" entity for warranty issues/problems. I want a PLACE to go and a HUMAN to speak with. After researching my options (which there are not many), I decided to purchase my new laptop with Best Buy and purchase the additional Geek Squad warranty. I hope all goes well with this, and I believe it will b/c I will have a person and place to hold accountable, instead of a 1-800 number and a website.

I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

Great peace of mind to have an expensive product be protected.

Must have protection place. The product replacement plan makes it easy to get taken care of if there are any issues that come up with your product. Geek squad does a great job taking care of you and typically you are able to walk out with a new product as long as they have it in stock.

Excellent for Video Games, my nephew recommends it a lot

Incredible service. My ultra wide monitor started screen tearing and they took it back and have me all my money back! Thank you for helping me.

Replacement is great to have especially with high end devices.

Love Geek Squad. I always get the extended Geek Squad. Great service and amazing value.

I’ve never owned a monitor larger than 27”, so going to 32” is a huge move for how tall and wide it is

I always opt for getting my tech from Best Buy becuase of their great warranty program. I'm so pleased with their customer service and consistency every time!

I had to file a claim after my big screen TV stopped working. They were very helpful and tried to fix it. When they couldn't they gave me the original amount I paid for the TV 3 years ago. This got me another decent TV (not as good as my original one due to inflation but was okay)