Customer Ratings & Reviews

The agents help me figure out what was wrong with my tablet, always with a smile on their face.

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

Very good quality I wanna buy for my daughter too brightness no bother good for kids too I love it too

Great purchase as it can repair or replace the monitors

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!

Protection that gives you a piece of mind while using great products!

I highly recommend purchasing geek squad warranty when purchasing new oled display.

Always opt for this, you never know what’ll happen. They are reliable and fast.

Always happy to know they got my back with all my devices

Had this before my total Membership was a great product but now don’t have to pay for it separately.

Geek Squad 4-year product replacement is a must have for any expensive electronics that gets used a lot. I always purchase this service when I buy items like camera's, monitors, cell phones or any expensive electronics. The few times I actually had to use this service, Best Buy has always replaced the item quickly without hassle. I suggest everyone who purchases expensive electronics also purchase their extended warranty.

The product was replaced easily and without problems.

Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

Haven’t used. Purchased to protect the product in the event something happened.

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

a must for items of value and always comes in clutch.

Have helped me many times and are always quick and easy. Great help!

Very quick and helpful! We also went in ten minutes before closing and they still had a great attitude.

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped