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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,337 reviews
  • Rated 5 out of 5 stars

    Monitor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Anything is wrong with your monitor your able to get a brand new one sometimes an upgraded one for the same valued price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service. Nice screen with good quality and screen refreshrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made as a precaution because you never know if anything unexpected may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp m24h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scree great purchase, 5 start quality & great customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment I think. Gives peace of mind at minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to buy into Geek Squad Protection. Never know when you may have to use them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase hoping not to need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't remember what product this is tied to but it is one of those purchases that you hope not have to use it. In the past Best Buy treated me well from having this service, so I recommend it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wide.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do indeed do the beep boop. Also it is definitely wide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the only geeks you need in your squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan is great! If the item doesnt work usually bestbuy will swap it out for you right in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squadL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven’t eat it to use the Geek squad. I have used in the past and they have been OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can buy! If you’re investing a lot of money into some high quality items, this is a no brainer. It’s more than paid for itself and if you don’t need have to use it? At least you had peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Can't beat protection

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on your products, better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really take care of you in terms of replacements or lending a hand. I've used this service multiple times to protect my devices, and it pays off every time. I recommend it for anything technologically related.

    I would recommend this to a friend