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Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,337 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to Geek Squad warranty I would definitely recommend this to friend it is good to know that if my product breaks I have something to fall back on

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thanks for sharing this with us! We completely agree that it's important to protect your investments. We're privileged to be there for you if you need us! Please let us know if there's anything we can help out with.

  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for a monitor. Have had little pixels go on prior monitors. Seemed like a decent price for the protection. Haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but in the pass the warranty has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service when I went to pick up my item. It was a great buy as I am an elite plus member and the Geek Squad Service made sense as an investment in the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been forced to call on the Geek squad in the past, and was thoroughly satisfied with their knowledge of repairing my problem! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful monitor perfect for working from home! Meets all of my needs and expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to purchase for geek squad product replacement. It takes the stress off if something becomes damaged and needs to be replaced. Very affordable for what it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor protection plans are a must for me just because of issues I’ve had in the past. Very affordable and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerardo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your quality is superb , first store that we visit when we are looking for items we are looking for

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad replacement

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were awesome and fast! They told me what to do and give me the best solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At Peace!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always at peace when I know my valuable piece of technology is protected by the best of the best…Best Buy Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Open box find!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is working like a champ! I bought the extended warranty for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for product reassurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those things you hope you never need. But when you purchase an expensive gaming monitor, it gives me a bit of reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. The issues were addressed and solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better. Read the fine print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy expensive items these days. Protection is a must. My only beef is that these warranties have limited value so if several things go wrong, you can’t get full replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not add extra security. This came in handy more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Replacement Plans are great. In the past, I had a printer fail and they could not get the parts any longer but gave me credit for the purchase price so I could get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Product Replacement if you do not have TotalTech. I had my monitor replaced due to pixel issues after 1 year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of consumer who purchases extended coverage on major purchases. I have not had to use the Service since purchasing the new computer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Unfortunately, due to COVID, the shipping took forever. Very please at the work they performed to get it fixed.

    I would recommend this to a friend