Customer Ratings & Reviews

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

Good deal when things can break randomly. I’ve had a few different products replaced with ease.

100% recommend them, do it right every time, and timely.

Is the best purshace i made is verry funtional for ne

Its always better to just make sure your purchase is protected. Gate having to buy the same item twice or 3 times.

Great Value for 4 years - It's great peace of mind if I need to replace my product.

Geek Squad was very helpful and informative on a return I made . Would def keep getting GS with all my items purchased

Geek squad was extremely helpful and is efficient with how they help. Will recommend and come back.

Great warranty service and plan for all the electronic items I buy at Best Buy, always have delivered great service and quick.

I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

It was a great deal, looks great and very clean. Does exactly what I need it to.

Geek squad is quick and efficient in every way and glad to add protection to all my devices.

I haven’t had to use this yet but the thought of having it makes me More comfortable to protect my products

Alway great to have extra protection. Usually the products start to go bad after manufacturers warranty. This will keep you covered longer

The agents helped me so well. I went in to get a monitor looked at for my computer. The screen was blacked out in a spot and then it had dancing lines on the rest of the screen. They were very nice and took their time to find the best solution for me. Thus the best thing for my situation was to just just get a new monitor. They refunded the original amount for me and thankfully I went in on Labor Day so I was able to get a brand new monitor along with a protection plan all for the same price that I paid for the previous one. I love them

Geek Squad came in clutch when I needed to replace my monitor

With the replacement product protection anything could happen to it and you just get a new one!

they came out and never found out the true reason why my computer Cyberpower PC wasn't working correctly1 not getting a good review, could have had more knowledgably tech workers

Pay $80-130 to have the ability to swap out your product for a brand new one with no questions asked for up to 4 years? Totally worth it especially if you buy something expensive like I did (a $1000 LG Ultra Wide monitor which could have a dead pixel on delivery). Monitors are a lottery.. you can receive a bad display on delivery and you can exchange it for another display to also have a bad display. So buying the geek squad service is a no-brainer must have! Dont be cheap when you spend big money. Buy the protection plan! Especially when your product's manufacturers warrant may be just 1-yr.. and even if its 1-yr or 4-yrs.. their customer support can ignore your calls and emails.. or give you the run-around and never replace your damaged product. So why waste all that time on the phone or even shipping it back to be repaired and not have something to use in the meantime? Best Buy usually has the product in stock so there will be no wait.

Geek squad service is great no hassle what so ever if you can get warranty on your item's do so it comes in handy