Customer Ratings & Reviews

Havent had to use it as of yet, hopefully wont need to.

ALWAYS. GET. THE. WARRANTY. I've shopped with Best Buy for a long while. Geek Squad is always an asset when making in-house purchases. IF...you invest in it and get it. I haven't in the past and paid for it. This time, I didn't and all my needs were handled with ease (questions, returns, potential replacements, ect) Basically, it's a warranty. And when making a big purchase, ALWAYS get the warranty.

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

The protection plan is the best very easy process very quick resolution

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!

I love the simplicity of getting service in a store.

For the record I've only had it a couple weeks at best rn. While I don't think it will be for everyone, it is an impressive experience. The only CONS of this really comes down to text being slightly muddy at times and The aspect ratio can also be a complaint for some. Checks most of the boxes for gamers and or people who digest alot of content at their desk. It's very fast for refresh rate and low imput latency. Grab it while it's on sale if you are feeling frisky and grab a protection plan if you are concerned about OLED burn in that much. [But it does have some features built in that if you use can help off set that possible and or potential burn in]

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

I love that this protection plan covers potential burn in for OLED displays

Just get the protection plan for your devices for worst case scenario that it breaks or fails later

Recently purchased, I don't use it yet, I wanted to have my monitor insured

im not sure what this product went to, but i never needed it

I am unfamiliar with Geek Squad, and never experienced an issue with any of my purchases that fall outside of warranty. I suppose if you buy a very high-prices item, an extended repair contract may be worth it.

Excellent people helping get my product. I appreciate the whole best buy community.

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

Good to have if something happens to the device(s) you have purchased.

I almost always get the Geek Squad Protection plans on my devices, and everytime I use it Im grateful. Dont have to fight with the manufacturers overseas troubleshooting centers, or pay to ship out large boxes and wait weeks or months on end for a replacement. I just call Geek Squad or go in store and get it handled.

As advertised. I was very pleased with my service that i recieved.