Customer Ratings & Reviews

Haven't needed it yet & hope I never do - but certainly nice to have!

It was a great deal, looks great and very clean. Does exactly what I need it to.

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

Haven't had any problems that require Geek Squad to repair.

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

Very nice and friendly! Always glad to know my items are protected for a few years after I purchase them.

Always being helpful and great experience. Never had a issue with the replacement.

Smooth purchase overall. Item arrived as expected and works great so far. No complaints. Would shop here again.

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.

can't be too careful extra protection always good!

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.

excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product

It’s a smart move to bite the bullet and just get the GS protection. You’ll be thankful on year 3 when something goes bad! Def worth it! This provides peace of mind, without having to jump through the hoops of a manufacture warranty as Best Buy takes care of all that. Many people don’t realize that the manufacturers warranty is a pain and alot of times the product needs to be sent in and turn around us lousy.

It's nice to know they are there if something happens.

100% recommend them, do it right every time, and timely.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

Is the best purshace i made is verry funtional for ne