Customer Ratings & Reviews

Great peace of mind knowing my items are protected for the next couple of years!

Great experience every trip,, even better experience when it comes to protection plans and replacement, knowledgeable team and staff and on top of it all they treat you with respect.

Having a Geek Squad Protection plan means not having to worry about budget when an unforeseen service is needed. More important if they can fix it they will replace it. Nice to have special treatment when you have a Service Plan. Not that you won't get service but you can tell.

best customer service ever. had an issue with my Laptop and they took care of it supa fast

Awesome job i am very greatful for this service i got

Got the new computer set up with software programs

I was saved because i bought this. $500 monitor died, made an appointment,took it to geek squad near me, 5mins later they gave me a full refund on in store credit

Do protection plan how are you supposed to review a protection plan their fair we priced and they honor them providing that you get the one that’s for Best Buy and you do the direct exchange and stuff don’t go for a cheaper of the plans because then you’ll run into issues

Bought a Samsung g90...the size of it really justifies a warranty. Also they seemed to have a lot of issues making them so I took no chances. I don’t often get warranties but this time I did. Just make sure it’s a replacement warranty not repair. Otherwise you might be waiting for your product to be repaired for weeks

Heck yeah, Easy warranty replacement! Geek Squad has my vote. :)

Best Store and Best Warranties for ALL products that's why I continue to shop at Best Buy over all other electronic stores because these warranties will replace your product or give you your money back instead of working on a defective product.

Perfect service, i was able to get my replacement on a fast paced manner without affecting the repair quality

Really good excellent monitor for the price, as well as it being OLED!!

I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

Switched out my faulty system with a new one. I would never buy a expensive product without Geek Squad Product Replacement. Its a solid investment on your investment.

Cant go wrong with an extended warranty on pricey items. Spend the extra amount and get this because even with the manufacturers warranty you can get a run-around from the manufacturer so its just a safe cushion to have the GS coverage.

I haven't needed to use it for this purchase yet but have always had great service with the Geek Squad protection plans in the past. It's worth every penny you pay for the service you get in return! I definitely recommend getting the protection for your electronics... life happens.

Honestly hope nothing goes wrong with my protected product, but its peace of mind knowing that its covered for 4 years.

I did it all myself but good online tutorial to install

Easy swap on site, for in home they come and inspect then decide to allow to keep or return the product. if theres a replacement you get that or a junkout store credit for the value i spent.