Customer Ratings & Reviews

Never had an issue that required their help but anytime I had a question they went above and beyond to help me out

Will definitely buy again for anything new! The warranty covers just about all damage, well worth it to protect expensive equipment

My Samsung monitor has great color space and is a nice size and resolution for my needs. My only concern would be the lack of HDMI ports. There’s only one.

Always awesome service extraordinary service and quick response time

Excellent coverage, happy as the product is and oled , also have separate coverage for the laptop.

Love a Geek Squad service because I don't have to ship back to manufacturer for repairing. Don't have to keep track when the manufacturer receives my product. Geek Squad provides a good diagnostic and provides me a date that I expect to receive my product back

I love having peace of mind. Geek Squad replacement policy gives me that and then some. Had no issues with getting a replacement because one stupid button stopped working.

does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

Geek Squad has great service and knowledgeable - I have purchased the extended warranty with anything purchased at Best Buy - Just purchased Total Tech for peace of mind coverage on future purchases

This protection plan is a life saver. My monitor start tripping with HDR content, brought it in, and got it replaced. It was quick and easy.

Haven't had to use it yet but I did on another product. You just never really know. Glad I did because I got a brand new replacement

I really like having a sort of safety net in case anything happens to my product. I have yet to need the help with this product. Though, any time I have worked with Geek Squad they have always been friendly and helpful at the Boardman, OH Store.

Great value for the price, if anything goes wrong except for physical damage, its usually a full refund minus the protection plan

Great refresh rate and is the first gen. Do update when you buy. I will want to upgrade eventually so I will invest in the neo version when time allows.

you're standard insurance with a brick and mortar to keep things in house

I always get a protection plan on my purchases. I've never had a problem getting my item replaced if something goes wrong.

I love the geek squad because is not like others. If they can't fixed it, they give to you a new one.

Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

I’m glad to know if something goes wrong with the display I’ll be covered

Usually don’t buy protection plans..but with an expensive monitor we gladly paid to have this great protection