Customer Ratings & Reviews

This is an amazing monitor, the color is vibrant, worth every penny.

Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.

I have not had to use this services, but always have had a good experience with best buy

Anytime I purchase electronics from Best Buy, I have to get the protection plan because they take such good care of you if something goes wrong.

Monitor protection plan is worth it for the peace of mind.

Geek Squad warranties are pretty good though can be costly for certain items.

Thanks to the protection plan. I would have a hard time dealing with the issue of my ~$1500 monitor if I hadn't had the Geek Squad service. This gives me confidence to get more Best Buy products because so far the protection plan works well to protect the products.

Let me exchange for an item of equal value. Excellent customer service, shoutout to anthony

Used this for a TV that ended up failing just before the warranty expired. No replacement was available so they payed me out and let me keep the TV. However, the payout was pro rated and not a payout on what I had initially spent. This still seems odd to me. I believe the TV was 2200 new and they payed something like 1200 4 years later.

terrific bargain about coverage and excellent service

Great to have and have already used! An absolute necessity in my option to anyone purchasing electronics.

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Warranties are great here. I know if I have any problems it gets handled quickly. I've used it on other items. Very pleased with the process. They also keep track of your warranties on their system. If you forget that you have a plan, they will be able to verify.

Great quality,went in and got it with no issue ,great people

Haven’t had to use it yet(luckily) but it is great peace of mind knowing if it should fail, Geek Squad will be there to fix the issue!

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

Always professional when a product malfunctions or breaks. I love Geek Squad!

Returned a monitor due to a bad pixel approx. two years after purchase & had no issues being made whole. Those who have had issues, I’d say you just had a bad experience/staff member.

Fast friendly service eager to help Very knowledgeable

Service is excellent and easy. Definitely need this.