Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4275 reviews
(4,275 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
We always get a warranty through the gates work fo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geeks are the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value to insure continued excellence. It’s a must for tech products
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped with my exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service extremely helpful and full of knowledge made my exchange quick and easy
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents are great fast and reliable for any of my best buy products
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Quick quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
good gaaming monitor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a amazing product i would def recommend if u want a good gaming monitor
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchase hoping not to need it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't remember what product this is tied to but it is one of those purchases that you hope not have to use it. In the past Best Buy treated me well from having this service, so I recommend it.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Budget Monitor for PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have No issues so far! The KVM Switch is amazing!! especially for dual pc users. Works fantastic with the PS5!
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have luckily not had to use our geek squad warranty on newer purchases but we were grateful we had it with our TV a few years ago. Our TV quit working and due to the extended warranty we were able to get a new TV at no cost to us. I always recommend it, especially on large purchases!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Bought new monitor, received scratched open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.
This review is from 4-Year Geek Squad Product Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry I always make sure to have some kind of insurance
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Buy guarantees for products that are worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
These are the only geeks you need in your squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gotta have this protection!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the warranty. Do it. You'll be glad you did!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
OLED protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints this protects against oled burn in too so it’s essential
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 17yo loves his new gaming monitor. Better than the previous one he had
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Must get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you find yourself under the opportunity to get this, I highly recommend it.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friend
