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Customer reviews

Rating 4.7 out of 5 stars with 4275 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,275 reviews
  • Rated 5 out of 5 stars

    We always get a warranty through the gates work fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to insure continued excellence. It’s a must for tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service extremely helpful and full of knowledge made my exchange quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are great fast and reliable for any of my best buy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    good gaaming monitor

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a amazing product i would def recommend if u want a good gaming monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase hoping not to need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't remember what product this is tied to but it is one of those purchases that you hope not have to use it. In the past Best Buy treated me well from having this service, so I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Monitor for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have No issues so far! The KVM Switch is amazing!! especially for dual pc users. Works fantastic with the PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have luckily not had to use our geek squad warranty on newer purchases but we were grateful we had it with our TV a few years ago. Our TV quit working and due to the extended warranty we were able to get a new TV at no cost to us. I always recommend it, especially on large purchases!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry I always make sure to have some kind of insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy guarantees for products that are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the only geeks you need in your squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty. Do it. You'll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints this protects against oled burn in too so it’s essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17yo loves his new gaming monitor. Better than the previous one he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you find yourself under the opportunity to get this, I highly recommend it.

    I would recommend this to a friend