Customer Ratings & Reviews

Hwua hwua. Good hwua. If not, i would not say othwrwisw.

I got this service to ensure I am covered for any incidence that could happens ti my awesome new LG monitor

My husband always says anything that offers warranty means it’s a must need! Lol and I agree. This helps ease my mind when things accidentally break

Geek squad usually does a pretty good job with their protection plans. I have no issues with their services. They seem to be pretty quick and efficient with what they do. Thanks!

Always get the warranty with Best Buy. Wouldn’t to protect it

Great service. Very helpful. The issues were addressed and solved.

Why not add extra security. This came in handy more than one occasion.

Beautiful monitor perfect for working from home! Meets all of my needs and expectations!

Love love love my computer. Bought it for a wfh position, it was easy to set up and i love the sleeknees of the screen.

I'm the type of consumer who purchases extended coverage on major purchases. I have not had to use the Service since purchasing the new computer screen.

The squad alway answer my questions when i go in store. Not a long wait

Don’t listen to those people that say insurance or warranties are not worth it . Your paying for piece of mind and convienxe when the time comes you’ll thank yourself . A small investment

The monitor is working like a champ! I bought the extended warranty for ease of mind.

Definitely worth it , it's only 20$ man you cant go wrong with that , they will replace it even if you dont have the box , and all you need Is your phone number lol , this is a must i always get insurance for everything because you never know

The geek squad guys were awesome and fast! They told me what to do and give me the best solution

Good price and works good to i would buy again for sure

Nothing like peace of mind when purchasing electronics!

Your quality is superb , first store that we visit when we are looking for items we are looking for

I always buy the protection plan with every product as Geek Squad stands behind all my products. I have had to use the plan a few times and was well taken care of by BestBuy with the Geek Squad protection. Nice to know they are there when you need them.

There was a time when I never hesitated to go to Best Buy for anything, and I would get the "Service Replacement Program" to cover my bases. However lately Best Buy Geek squad representative get all defensive and accusatory when you bring a product for "replacement". I had a 43" monitor that I somehow the screen was damage. I brought it to Best Buy the same place where I went at least 4 times to get information about and where I was urged by the sales representative to get the "Replacement" plan, because it is a peace of mind. He said it not once, but multiple times, YES SIR it will cover accidental damages, you dont want to buy something this expensive and then accidentally break it and lose all your money. I did go home and ordered the monitor online and got the "replacement" plan. Well, not only the plan does not cover accidental damages, but today the Geek Squad Agent carelessly said, maybe you did not understand what the sales person said (like having an accent immediately is a reason to not clearly understand), and then said, well it is what it is. It wont be covered by our insurance. A left angry because I felt lied to. I lost $1,000 on this transaction. But in the long run Best Buy lost a loyal customer who has bought, computers, tv, appliances, video games, watches and so many other things over the years. Very disappointing