Customer Ratings & Reviews

Haven’t been able to use it yet but glad I have 4 year protection for a high cost product

You can't go wrong with having your products covered with replacement plan. It will get you peace of mind. Just get it if you can.

Great coverage to have and has came in handy a few times to save me money

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

Always get the protection plan. Especially if you have kids that love to play with water. This covers water damage which makes this plan so much better

I believe that I truly receive more bang for my bucks when I purchase any Geek Squad protection for any of my devices

Have not had to use it yet but from what I hear it is worth

Like I said it’s better to have protection than to not. If it ever breaks, it’s better to have it covered

These are minimal purchases that are very very useful. I typically purchase this for every large item

Good price and works good to i would buy again for sure

Nothing like peace of mind when purchasing electronics!

Easy to install, clear view, just right size. Son loved it.

The environment in which my monitor is used can be difficult from kids to changing temperatures to falls. The product protection plan is great insurance for a very reasonable price. Very happy with it.

This is a must for peace of mind. Your investment is secured. You feel comfortable knowing it can be repaired or replaced if there is a problem.

Hasn't used it yet, but I expect it to be worth the price.

I am extremely disappointed with the service I received from Geek Squad at both the Altamonte Springs and Sanford stores. I called because my Samsung monitor is having issues — it’s not displaying pixels correctly, G-Sync does not connect properly. I clearly explained that I had purchased the Geek Squad Product Replacement plan, and expected a replacement option as promised. Instead, I was met with bad attitudes and was told they would only replace my monitor with the exact same model, and that I could not choose another monitor even if I paid the difference. When I asked for store credit, as outlined in the terms of the replacement plan, they told me it would need “approval” from them. This is not what the plan describes, and it feels like they were intentionally making the process difficult instead of honoring the replacement policy. I paid for a replacement plan — not a repair plan — and I expect Geek Squad to follow through on the terms of that agreement. The lack of professionalism and willingness to help was very disappointing.

I am not sure why they even have you review this, it is a product replacement plan. Listen if you have any thought that things will go wrong, then this is good to have.

Great fast and friendly service. Would highly recommend.

Very informative they really know their stuff no guesses

Definitely worth buying for the Dell UltraSharp U2515H 25" IPS LED QHD Monitor that I bought. I use the monitor for work and now don't have to worry about losing any time from work if it stops working.