Customer Ratings & Reviews

Always love the Best Buy service…hoping to never need it but if I do I know Best Buy will pull through and either fix it or replace it at a reasonable price.

Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.

Have not actually had to use this yet. All of my electronic equipment has so far outlasted the warrantee. But if it works as advertised I will be more than happy if I have to use it.

Very helpful. Told me what o needed to do, and i was on my way.

Worth it in my opinion for your expensive purchase

One thing about Best Buy is that you will get better service on returns in general if you pay the extra. I just returned a 24" monitor that was less than a month from the expiration of the 4 year warranty. Just a few minutes later and everything was great. Without it, I would have had to come up with another $100 to replace the monitor. Quite happy with it.

I added this for a laptop and extra monitor and it makes me feel more at ease should anything ever go wrong with my devices. I have not had to use it, but it definitely takes the stress off me if I do need help in the next 4 years.

Great service! They have always been helpful and professional!

I always purchase Best Buy's GSP on most high ticket item(s) I purchase from Best Buy. I dislike their TotalTech program as it requires a deductible for them to service your device whereas the GSP almost covers everything without deductible. I highly recommend getting the GSP over the TotalTech!

I'm not one for extended warranties, but this four year geek replacement is good insurance. When it comes to electronics it's better to have some peace of mind past the factory warrenty. Great price to pay to add to your investment.

The customer service I receive from my Protection Plan, from Geek Squad, is excellent. About every three months I use their 800 number for the purposes of having them take over my computer and clean all the viruses, malwares, adwares, etc., off of my computer. Occasionally, I have a specific issue with settings, or Outlook, and they are always accommodating in helping me resolve the issue. For the price, I feel I get a very good return on my investment.

Amazing monitor will be using for a long time very impressive

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The Geek squad delivered and installed a refrigerator - and did it very well. I had previously only gone to appliance outlets, but so far, I am very pleased to have gone to Best Buy. The Geek Squad was great - professional, friendly, and extremely helpful. I highly recommend them.

I love geek squad protection and try to get it on my products whenever possible. This plan covers most issues that you can run into with monitors. Its easy to claim and get a replacement/store credit. Keep in mind this does not cover physical damage of any kind.

Hey, so id like to give my two cents of this particular monitor. I 100% believe, you pay for what you get, but for this to be $250, seems a little much. the refresh rate i definitely notice a slight difference, but truthfully if you’re not tech savvy you probably wont notice. I also notice a more saturated color lighting. definitely have to play to get to your liking, i like a cool crisp light. But ive seen it for a couple of months at 180, so i definitely believe that’s probably a red flag, but for 180 i can not complain! I get swivel and tilt for my screen, the button for me is managable and doesnt really effect style, and the helpfulness of the cord organizer is always a bonus. Also gaming on it feels smooth and i dont feel any stutter or anything since i switched for this one to soley game on.reminder it doesnt have audio so its really only good if you have speakers, headphone, or a second monitor with audio. ONLY REASON 3 STARS is because i believe for what they price it orginally, you might as well save up and look into getting a more expensive/better monitor but it gets the job done and im keeping it!

Best way to insure your purchase and have a piece of mind knowing you will not have to come up with a large amount of funds to replace your purchases!

good quality monitor very easy to use and looks clean

Really like this monitor. Big upgrade from one I was using.

Great peace of mind to have an expensive product be protected.