Customer Ratings & Reviews

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

Just get the protection plan for your devices for worst case scenario that it breaks or fails later

I almost always get the Geek Squad Protection plans on my devices, and everytime I use it Im grateful. Dont have to fight with the manufacturers overseas troubleshooting centers, or pay to ship out large boxes and wait weeks or months on end for a replacement. I just call Geek Squad or go in store and get it handled.

I love that this protection plan covers potential burn in for OLED displays

Recently purchased, I don't use it yet, I wanted to have my monitor insured

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

Excellent people helping get my product. I appreciate the whole best buy community.

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.

Good to have if something happens to the device(s) you have purchased.

As advertised. I was very pleased with my service that i recieved.

A really good extended warranty plan for 4 years if anything happens it is covered and will be fix and or replaced

I am unfamiliar with Geek Squad, and never experienced an issue with any of my purchases that fall outside of warranty. I suppose if you buy a very high-prices item, an extended repair contract may be worth it.

Haven't had to use it yet but for the price it is worth it!

I’m glad that I have a back up in case something happens to my monitor I’m just happy I haven’t had the chance to use them which is a good thing but I know that I have them in my back pocket if needed

I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

Provides ease of mind, knowing Geek Squad available if any problem.

I bought this when I bought a monitor. It was a good idea decently cheap and if anything happens down the road for four years, I can get a replacement.

This purchase was a great investment. Added it to a monitor I purchased for my college student. His monitor got bumped and knocked off the desk. The screen was damaged and he was devastated. He took it to Best Buy and and a replacement the same day. Accidents happen, so glad we were prepared for it.

This monitor worked out great when I first got it. The curve made game play even better. The monitor has some bluring but I guess as expected for playing on a PS4 Pro. Love the monitor until lately the edges have been fading out and looks like a pinkish haze on both left and right edge like a sun burnt curtin. The rest is getting muddy looking now and game play is not as fun. Purchased on Oct 29th, 2020 and less then tree months later its failing.

So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid