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Customer reviews

Rating 4.7 out of 5 stars with 4270 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,270 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing in there service and always solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance at a decent price. I would highly recommend this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice feature to have and I highly recommend purchasing this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where would I be without my GEEKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first began using the Geek Squad for in-home help YEARS ago! I am a very elderly person and having someone so competent/skilled/friendly as these wonderful helpers is a priceless need for me. I HAVE been known to screw things up, and sometimes my screwups require personal help. For me to be able to call and get advice or a solution over the phone is often all that I need, but when I need in-home help these folks are SUPER! My current closest helper, Josh, has helped me several times since I moved into my retirement resident apartment, and he has been truly marvelous. It never has taken him a really prolonged time to figure out what to do and his pleasant explanations to ME as he works along make me feel like I'm part of the solution. Using the Geek Squad is an really economically sound investment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gave me purchase credit with no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ti use this extended warranty because my 2 year old monitor started making a buzzing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, so I guess it is ok. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from geek squad! Buying the warranty was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testing the tv for malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv in the bedroom was not working properly, I call Geek Squad and the following week they run some tests and because it was under warranty they reimbursed me for a new tv. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptops hinge with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. Love their services. Its always worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I can have this monitor fixed for any problems over the next 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and communication through the entire process. Only drawback is that you have to go to a store. My closest store is 40 minutes away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONSERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly hardworking and one of the bus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly helpful and always willing to make things correct when something is not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good if you break things alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not sure what this product went to, but i never needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have should have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an expensive item and not have warranty on the item. For the price I think it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are ever in need of help they are always right there to help and give you support. Great company reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it in my opinion for your expensive purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Have to make some adjustments for best latency but once that’s done, it’s epic

    I would recommend this to a friend