Customer Ratings & Reviews

worth it even though you might not need it its btter to be safe than sorry

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.

I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

I’m not really sure how to review something I hope I never need to use

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

I like the easy way to get an appointment; it saves time. And the service is always excellent.

The agents were very helpful in helping me to understand what was wrong and how it can be fixed.

My sister breaks everything she touches so I have to be careful

I’m glad that I have a back up in case something happens to my monitor I’m just happy I haven’t had the chance to use them which is a good thing but I know that I have them in my back pocket if needed

Who doesn’t like something new, always nice to have some insurance

It was alright, functioned unless you wiggle the cord. It turns off and stays off for minute if you do that.

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!

Great product, no issues. No scratches on the screen, screen works perfectly fine and has great resolution.

Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one