Customer Ratings & Reviews

I haven’t had to use this yet but the thought of having it makes me More comfortable to protect my products

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

If it breaks they will replace it! Gives me peace of mind

What can I say here. This place is great if they replace it with a brand new one. But not if they’re fixing it they do not have the skills knowledge Or training To fix anything. Geek squad likes the training and knowledge on how to work electronics. Would not recommend anyone taking anything to be repaired to them. But this is great warranty If your item breaks and then replace it with a brand new one

Geek squad was extremely helpful and is efficient with how they help. Will recommend and come back.

Good deal when things can break randomly. I’ve had a few different products replaced with ease.

If there is one thing that is dependable, at some point in your computer's life, it's going to need help you won't be able to provide. I can build my own computer from scratch, but when push comes to shove, I want to know that I am covered. There is nothing more frustrating that running into an issue that isn't your fault but you have to pay for nonetheless because something went wrong. I have had to use the product replacement warranty before and it is worth every penny! I will ALWAYS purchase it when buying a computer from Best Buy!

Honestly, it's pretty expensive and doesn’t cover accidental damage. I added it initially because the salesperson at Best Buy said it included accidental damage coverage, but later I found out it didn’t. I’m not sure if the salesperson was just trying to sell it or if they genuinely didn’t know. Either way, I returned it since it’s pointless when the monitor I bought already comes with a 3-year warranty.

Haven't had to use it but feel good knowing it is there if we need it!

[Employee of bestbuy] worth it even though you might not need it its btter to be safe than sorry

So far, I haven't had to make use of warranty protection. But the price is reasonable and looks to cover all essentials.

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

I never imagined how helpful it would t urn out to be for me as a Geek Squad member. I only wish I had done several years ago. The help I get from them is 110% all the time. The staff that has come to my home have been just top drawer all the time. They solve my problems and becasue I know so little about computers their help has been priceless for me. I strongly recommend it for those who aa stupid as I about computers. If you need computer help the Geek Squad is the best that I know of.

Geek squad is quick and efficient in every way and glad to add protection to all my devices.

The replacement plan for this expensive of a device is well worth it. I used mine 2 years after I bought it, the cat attacked my monitor. My $500 monitor. Went through da Squad as the youngsters like to say. They fixed me up rite quick fam, no cap. Ya Feel me? Da squad will always have your back if you pay your dues son.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

I have this connected to all my devices very useful

Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy

[Employee of bestbuy] Got it for my OLED monitor for the burn in coverage and rather than depending on the manufacturer that could take ages to be fulfilled it was just an easy exchange from a faulty one to a new one.

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.