Customer Ratings & Reviews

I highly recommend purchasing geek squad warranty when purchasing new oled display.

Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.

Beautiful screen, plenty of smart apps, great for coding. The big drawback is the input “sensing” Can be downright terrible or slow at best. Sometimes it works right away, other times if you wake up your laptop it could take 15-30 seconds to connect. Samsung could do much better. The slightly older model number was unusable, but this model at least works.

4 year replacement gives me great peace of mind on purchase

Haven’t used. Purchased to protect the product in the event something happened.

Great warranty, especially for brands that are stingy with RMAs.

I have been purchasing the Geek Squad Product replacement plan on more things these days and this time it saved me. I broke the plastic tabs trying to install the stand on my Samsung 28" 4K monitor. I took it in and they gave me a brand-new monitor. But here was the problem. The monitor was only 3 months old, so I had to buy another Geek Squad replacement plan to protect a basically brand new monitor for another 4 years. Oh well, just to keep that in miind when you buy something and add the protection plan.

Ok, I know that insurance is a suckers bet, but, having insurance cover everything from a new transmission for my "legendary" Toyota to the new shingles on my house from those guys that "know a thing or two..."-- insurance just always seems to pay off for me. At the very least-- this agreement gives me peace of mind... although I now find myself scanning my 5K LG from corner to corner looking for that first pixel that blacks out.

Had this before my total Membership was a great product but now don’t have to pay for it separately.

Its protection what more do you need to know about it lol

They do exactly what they say. They are courteous and somewhat knowledgeable.

This is a pretty, good protection that I used for my new PC setup

Geek squad has been great when it comes to replacing products

I recommend getting Geek Squad. I never had any problems with the service at all.

Its good to have, I hope that I dont need it. Itsinsuranc

I had to file a claim after my big screen TV stopped working. They were very helpful and tried to fix it. When they couldn't they gave me the original amount I paid for the TV 3 years ago. This got me another decent TV (not as good as my original one due to inflation but was okay)

Very quick and helpful! We also went in ten minutes before closing and they still had a great attitude.

Always get the Geek Squad Replacement plan if available! Great value

I love that for only about an extra $30, I’m able to get my item fixed or replaced. An extra warranty on top of the factory-issued one. I hope I would not need to use it, but I’m glad I have the backup just in case.

Great quality. I use it as my second screen for work