Customer Ratings & Reviews

I have used this service before, and it streamlines the process to get quality service and remediation. Without it, you can contact the manufacturer. If a product is still under warranty, sometimes it may work out.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for quality product. I'm a satisfied customer with this purchase.

It’s been great to have a protection plan, makes me feel safer about my electronics. Low price to pay for the safety of my things.

Got it as a gift and was the best gift. Good for gaming and watching movies. And love that you can put a insurance for 4 years if anything happens.

Best decision. Having college students, you need this insurance with every electronic device. It has come in handy more than once. I will continue to buy it with every purchase.

have not used it so far thank god!So really cant comment on it just yet

amazing price for the length of warranty! accidents always happen and this gives me peace of mind

Haven’t had to use it, but good to have just in case

Love this Love this really nice I would recommend this to a friend

Always love the Best Buy service…hoping to never need it but if I do I know Best Buy will pull through and either fix it or replace it at a reasonable price.

I feel in love with the screen it’s big and a better place to play my games

As a rule of thumb - if you need it, pay the extra bit to get it replaced if in case it breaks down.

Employees was awesome and took care of my problems immediately!

Always recommend getting the Best Buy warranty . They’re great and makes the process easy

Amazing experience. Great customer service. Buying on all my monitor products.

They honor what they say. Easy to deal with customer service.

Great service, consistently accessible, communicative, reliable.

I have personally have not had to utilize geek squad since the product I bought from best by is very high quality but i love the security geek squad offers knowing i have it for 4 years!

Haven’t had any issues using my warranty yet. I just go to the customer service area and they take care of everything with no hassle

Just needed this and I hope that I don’t need to use this.