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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4397 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,397 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend with any product!! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $150 for 4 year protection on my OLED monitor is not bad. I don't need to stress about babying the monitor knowing if pixels die, or there's burn in I can make a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this connected to all my devices very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but feel good knowing it is there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best protection plan you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Has helped me out every time and no questions asked when I needed a replacement. Highly recommend this. I have had to replace a vacuum and a lcd screen in the past. It's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pick up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal when things can break randomly. I’ve had a few different products replaced with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but the thought of having it makes me More comfortable to protect my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great no hassle what so ever if you can get warranty on your item's do so it comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was extremely helpful and is efficient with how they help. Will recommend and come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some weird black and white lines all over my monitor and I went in and they replaced my monitor with a brand new one. Definitely recommend getting this warranty for an expensive monitor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a fair price with financing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so I could finance it with my new electric dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the Geek Squad Protection plans on my devices, and everytime I use it Im grateful. Dont have to fight with the manufacturers overseas troubleshooting centers, or pay to ship out large boxes and wait weeks or months on end for a replacement. I just call Geek Squad or go in store and get it handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy products from Best Buy and I always take out insurance with Geek and I've never had any problems, they are fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY ALL PRODUCTS IF U HUMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with any product you buy from Best Buy can’t beat $30 for 4 years so the math. $7.5 a year to have peace of mind knowing ur product safe. Insurance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A great monitor with big problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this monitor while it worked. At the time of purchase, I paid about $400 and it was worth every penny. It had great colors and viewing angles. The adaptive sync function worked pretty great with both Nvidia GPUs I used it with, although I did run into an issue of the screen turning black occasionally for reasons that I still haven’t been able to identify, but I have experienced other AMD Freesync monitors exhibiting this behavior with Nvidia G-Sync and this one in particular is certainly not certified as G-Sync compatible. I absolutely loved the size and the curve of the panel. This was my first ultra wide gaming monitor and I find it difficult to go back to flat panels. It really helps immerse you in the content on display. I also like the little included features like an on screen FPS counter and an aim point overlay. This biggest gripe I have and the reason for one star is that this monitor just stopped working one day in the middle of a gaming session. It still powered on. Audio still passed through to the built in headphone jack. Even the panel backlight was still running. The LCD panel just turned off and never recovered. Even the OSD menu wouldn’t appear. I tried several cables and two different computers before giving up. Apparently this particular family of monitors from AOC has a potential defect for this exact type of failure. In my case, it lasted a year and a half. Luckily I had a Best Buy protection plan and took it into the store. They handed me a store credit for what I paid for this monitor and I took the chance to upgrade. Even though AOC usually has a good track record with their monitors, I would recommend staying away from this specific model. If you do decide to pick it up, get a protection plan to go along with it because you are rolling the dice on a dud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen, make sure you are covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great investment. Added it to a monitor I purchased for my college student. His monitor got bumped and knocked off the desk. The screen was damaged and he was devastated. He took it to Best Buy and and a replacement the same day. Accidents happen, so glad we were prepared for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price especially on open box items. Primarily monitors or pcs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is quick and efficient in every way and glad to add protection to all my devices.

    I would recommend this to a friend