Customer Ratings & Reviews

I purchase Geek Squad protection for large and expensive items, as you never know when electronics will cease to operate (usually after the manufacturer's warranty). This is a-lot easier than using the manufacturer's warranty. With this, take it to Best Buy and they will take care of you quick and easy.

I always purchase the Geeksquad extended warranty. If you have any problems with your electronics they make replacement or repair very easy and with little to no inconvenience. It’s worth the extra money for peace of mind. Easy to find status when you are signed into your account.

Great service, consistently accessible, communicative, reliable.

[Employee of bestbuy] Great tv but PlayStation doesn’t support QHD It’s not HPs fault that’s on PlayStation since they wont activate qhd on playstaion but the monitor is amazing.

Always wonderful service with the geek squad! They’re always helpful and kind.

A new computer monitor.. getting this will save a big repair bill,, hopefully I don’t need to use it

This monitor is the best I’ve ever used for the price of it. It has the right refresh rate for any gaming. Also, it’s great for just watching tv. I highly recommend

I do not usually buy replacement warranties, but after reading some of the reviews of my new monitor purchase, I decided to pick it up since it is for an office location. I do no expect any problems with the monitor, but it is good to know I can replace it if it fails in the next 4 years.

They honor what they say. Easy to deal with customer service.

Overall this is a great monitor, good size with a gentle curve, great HDR reproduction and color coverage and good brightness, build quality feels solid as well. Now for the negative, I've had mine for 2 weeks, and the backlight is starting to die, hence the 2 star review, therefore I cannot recommend this monitor to others at this point.

I bought this warranty for my 49 inch monitor. Monitor came with a 3 year warranty. But I thought it is better to buy BestBuy 4 year warranty. I did not want to take chances with my new monitor. I know BestBuy warranties are good and used them several times over the years.

In October 2019, I purchased and had installed a Sony 55 inch Television to replace and 13 year old system. The two Geek Squad agents were very experienced and the install was very professional done. They answered any and of my questions and were both displayed very high standards.

Never got to use the replacement service but the best buy salesman said I could replace my $1000 monitor if it had a dead pixel for a brand new monitor no questions asked.. Now thats worth paying the extra $80-130 for the 4 year swap out your product no questions asked service :)

One of the best monitors I've had so far, I'm sure there are way better options, but, for when I got this monitor two ago it still is rolling strong with no issues!

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

I am unfamiliar with Geek Squad, and never experienced an issue with any of my purchases that fall outside of warranty. I suppose if you buy a very high-prices item, an extended repair contract may be worth it.

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

When my monitor broke, Best Buy replaced it instantly, great purchase.

Game changing warranty! This has helped me be at ease with the purchase. Makes high value products worth buying. If anything breaks or stops working, you receive full reimbursement!

Just needed this and I hope that I don’t need to use this.