Customer Ratings & Reviews

I feel secured knowing my monitor is insured by the big brains over at geek squad #squadgoal?????

Fast great customer service. Item I found on line was in stock like it said I was in and out quickly.

This product is the best ever. Also the warranty is so good and affordable

The agents at the geek squad are on the best service I gotten honestly.

It's always a good idea to buy this when spending that kind of money on something.

I feel once you buy a protection plan. You should be able to call or get help or replacement anytime. Anything, not just if something goes wrong, because it's a malfunction.

I never have any problems when I call or visit in person for help with any of the products I have a protection plan. They are always very helpful and resolves the issue.

very good service at the moment and they clarify all your doubts with the team, thank you

I would always recommend BestBuy just because of the geek squad warranty its way better then manufactures or amazon warranty. You don't have to ship your item back and forth less hassle. Your product gets replaced with a new one or something in equal price!!

Haven’t had to use it yet(luckily) but it is great peace of mind knowing if it should fail, Geek Squad will be there to fix the issue!

Purchased two of these monitors on Sep 20 2024 for occasional use in my motorhome. The purchase was based upon existing reviews / total cost vs amount of expected use. On Oct 17 2024 turned the monitor on for the 1st time. The upper right corner looks like an old CRT monitor that has been cracked. Defective straight out of the box. Best Buy return policy is from Sep 20 to Oct 5. i.e. 2 weeks.

Absolutely the best i really loved the bilingual customer service

Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.

Always honored the protection plan. If i encountered problems they fixed the issue right away

Works great and decently priced. Aspect ratio doesn’t disappoint.

This is a good thing to have, since most tech hardware dont really last that long, but with just a few more dollars you can get your money's worth back in case something happens to the product you bought

It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

Made appt, the tech arrived on time, very polit and fast explained what he was doing.

Great plan, very easy to use , super smart techs at the geek squad got me taken care of in minutes