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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,400 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job i am very greatful for this service i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is great! Much better than dealing with manufacture warranty if you have any issue they will get you taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service will continue to shop here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, I have used it a few times on different products and its AMAZING!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend geek squad protection especially on more expensive items. It means a ot to know best buy has my back!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Insurance

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like GSP for monitors since it really does make the exchange process easy. I would recommend it for consoles, controllers, headphones, and monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad protection. I purchase it on all my electronics I buy at Best Buy. I am impressed at the lengths they will go to in helping resolve any problem I have ever had up to replacing the unit with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase an electronics extended warranty any time I purchase a high value item such as a television to protect my wallet from high priced repair bills. This extended warranty is the buyers protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use my warranty after purchasing a monitor and the replacement was incredibly easy to get in store locally. I don’t decline warranty’s anymore on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Professional and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional when a product malfunctions or breaks. I love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra gift for my sons screen…making sure there is coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing monitor, the color is vibrant, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to buy a replacement warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for this type of devices. It is always good to know that you have the chance to get a new monitor if it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping time was excellent and so fast!! The 4 year replacement warranty is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was easy to setup. Which it in and play

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A financial save in the end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please add product protection, especially if purchasing for a teenager lol. My son damaged his monitor beyond repair and this service provided me with a bestbuy gift card that was the value of the damaged out product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best money i ever spent great service awesome agents i refer theGeek Squad to all our family and friens tell them how great the service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Geek Squad. This time, it replaced an older curved computer screen, and if I did not have Geek Squad, I would have had to pay over $200 for a new computer screen.

    I would recommend this to a friend