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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,400 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service eager to help Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece on Mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up/down/tilt/turn- it does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor works great. I love the up/down feature as well as the tilt and turn. It can be used at any angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this on all my devices I've purchased at Best Buy. I had to use my replacement on 2 I-pads in the past. Without having this the I-pads would have been a problem when they tore up shortly after they were purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with Geek Squad 4-year replacement warranty extension, i never have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad product replacement with any electronic device that I buy. You just never know when you might need it and I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, runs fast. My husband seems to love it. Great addition to his game room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and the quality is also worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suprised how well the product quality was, great 4k res and durability as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is excellent and easy. Definitely need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor had a string of dead pixels and they replaced it no questions asked even though it was a year or two later .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy guarantees for products that are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME COVERAGE on-the-spot replacement and if your item is discontinued then they upgrade at no additional expense to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotten this just in case since this product was a xmas gift. so far having had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best sides Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad on my current gaming dell monitor, But I never have a hesitation Buying geek squad it is a must for non-Apple products. They take amazing care of their customers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falsely advertised as having speakers. Do not trust the Best Buy specifications. Contacted AOC directly and they confirmed this model doesn’t have speakers. Best Buy support double down saying the item does have speakers wasting your time even more give people misleading advice how to get the non existence speakers to work! Will shop elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time period for the price I paid for the coverage was unbeatable. My product is covered until 2022 and although I hope nothing happens to my monitor, I have peace of mind that if anything happens to it, my product is covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i came in and ssked questions they helped me with the upmost professional atmosphere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any item! It is affordable and easy to obtain!

    I would recommend this to a friend