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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,400 reviews
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty. If anything happens they're always there to help. Only time I've ever had an issue was when I purchased it with a TV. Nothing happened to my TV so I couldn't use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Four year contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i trust the device will outlive this four year replacement policy I won't know the outcome until four years have passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on the first computer monitor broke and without question, it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for new tech to be protected. the geek squad never let me down before and i will continue to add this protection for every major tech purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP THE WAY TO BE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is awesome, not using for gaming but for video editing and watching movies at my desk when I should be working…. Lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality peace of mind. You know they have your back if things don't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty at Best Buy is worth it. They were able to fix my defective monitor without any hassles. I always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty at Best Buy is worth it. They were able to fix my defective monitor without any hassles. I always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to say the least, 0 issues with monitor love LG OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The screen of my monitor crashed by accident and I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor screen crashed by accident and I remember that a I have this garantí for 4 years nad was exelent because

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get a warranty through the gates work fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always using geek squad they can save you money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but have in the past, never had a problem with geek squad ever.well worth it for your high end purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a $250 computer monitor when I first built my computer and I instantly knew I had to get this. If you are having doubts don’t!!! It’s worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend