Customer Ratings & Reviews

While I wouldn't get the extended warranty for, say, a $20-$30 printer, for the more expensive products, it is worthwhile. Have had to use it on a few occasions, including when a monitor stopped working, and it was worthwhile.

Service was excellent. Unfortunately, due to COVID, the shipping took forever. Very please at the work they performed to get it fixed.

One of those things you hope you never need. But when you purchase an expensive gaming monitor, it gives me a bit of reassurance.

Bought the protection for a monitor. Have had little pixels go on prior monitors. Seemed like a decent price for the protection. Haven't had to use it yet.

the agents are great fast and reliable for any of my best buy products

Always a good buy. Best buy is really good about replacing broken things and you never know what will happen once you leave the store. It's always better to be prepared in my opinion.

Better safe than sorry I always make sure to have some kind of insurance

I recommend the Geek Squad product replacement for your electronics. Because you never know when your electronic purchase can have an issue or break during the first couple years.

Great "insurance" policy in the event of the product breaking for any reason.

My 17yo loves his new gaming monitor. Better than the previous one he had

i love the fact that the tv had protection in case something happens to it.

Glad they offer the warranty my kids are so clumsy and geek squad comes in handy as always.

Best warranty anywhere from any store. I only buy electronics from Best Buy. Everywhere else is a nightmare to get warranty work.

No complaints this protects against oled burn in too so it’s essential

I have been forced to call on the Geek squad in the past, and was thoroughly satisfied with their knowledge of repairing my problem! Great service!

Given the price, I couldn't pass up the peace of mind this product gives me. I have had experiences in the past where I have needed to use this service and Best Buy truly stands behind their products.

Given the price, I couldn't pass up the peace of mind this product gives me. I have had experiences in the past where I have needed to use this service and Best Buy truly stands behind their products.

Haven't had to use it but like knowing it's there since I create issues :)

Purchase protection is always worth it for high end items

I’ve only had to use this once before but boy was it worth it. They helped me fix my problem in no time and I wouldn’t have been able to figure it out without their help.