Customer Ratings & Reviews

Beautiful monitor perfect for working from home! Meets all of my needs and expectations!

Extended warranties are ALWAYS worth the extra money. You never know when an accident can happen, and Geek Squad is a call away to help fix it.

Great value service plan. I wouldn't purchase a major electronic product without it! Easier to use because its in store and not a third party warranty

Geek Squad walked me through the set up process, made it easy and stressless.

I never pass up an opportunity to extend the manufacturer's warranty on expensive merchandise. The Geek Squad Service fills the gap nicely with those "just out of warranty" repairs.

I always includes Geek Squad services for my electronics items and when I need to used they give an Excellent service.

I am not knowledgeable about technical stuff. I bought a 4-year geek squad product replacement in case anything happens to the new computer monitor I bought.

Set up for daughters new gaming system was super easy, she loves it

I have not had to use them at this point and maybe I never will.

Had the warranty so they just gave me the option of a gift card or a brand new one for free.

The agent could not mounted my TV for COVI 19 protocols but explain my very good all the procedures and recommend me the right and safe way to conect all the equipment in my home

Geek Squad were able to fix my defective monitor without any hassles. I always recommend this.

The monitor is working like a champ! I bought the extended warranty for ease of mind.

im not sure what this product went to, but i never needed it

Self explanatory. Don't hesitate on warranty because of the price. It is well worth it. You'll be kicking yourself for not getting it.

I am extremely disappointed with the service I received from Geek Squad at both the Altamonte Springs and Sanford stores. I called because my Samsung monitor is having issues — it’s not displaying pixels correctly, G-Sync does not connect properly. I clearly explained that I had purchased the Geek Squad Product Replacement plan, and expected a replacement option as promised. Instead, I was met with bad attitudes and was told they would only replace my monitor with the exact same model, and that I could not choose another monitor even if I paid the difference. When I asked for store credit, as outlined in the terms of the replacement plan, they told me it would need “approval” from them. This is not what the plan describes, and it feels like they were intentionally making the process difficult instead of honoring the replacement policy. I paid for a replacement plan — not a repair plan — and I expect Geek Squad to follow through on the terms of that agreement. The lack of professionalism and willingness to help was very disappointing.

I bought my son a new monitor to go with his new laptop. Spent 260$ on the monitor, so for me it was a good idea to get the extended warranty.

For years the Geek Squad has always treaten me right.

Good not great, but good. Really good. Again, not great, but good.

Great product can't live without it I use oitvwveryday