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Customer reviews

Rating 4.7 out of 5 stars with 4401 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,401 reviews
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of consumer who purchases extended coverage on major purchases. I have not had to use the Service since purchasing the new computer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. The issues were addressed and solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so I guess that is a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranties are ALWAYS worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are ALWAYS worth the extra money. You never know when an accident can happen, and Geek Squad is a call away to help fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wheelchairnuser drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a wheelchair user and I almost always drop my items out of lap and they break or knock them over with my wheel catching a power cord and it throwing the devices on the ground

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad service does help, since im not a tech savy guy I have them to help me out and let me know what I can do and the next step for my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-on value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great add-on to prevent and help with any future issues a tech owner can have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year warranty for less than most competitive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is worth every penny when you need it whether it’s accidental or duality hardware they have you covered for fixing or replacing up to the cast of the item you got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value service plan. I wouldn't purchase a major electronic product without it! Easier to use because its in store and not a third party warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i decided to buy the product replacement since the monitor we bought is an investment we wanted to make sure that we our product is protected as long as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable with the coverage afforded by the Geek Squad protection. I've had to use it before with laptops. Their team is very friendly, and they make the experience easy even for people who aren't tech savvy (me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and quite efficient with good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do good Nothing to complain about Any issues I had with my equipment, purchased in Best Buy, and I have purchased extended warranty for, was resolved successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put gal squad services and guarantee on everything. I read somewhere, if a product is gonna fail its gonna happen 1 to 3 years after owning it. Most guarantees run out in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. Purchased with 2 HP 27in monitors. But I know they're geek squad is pretty good about replacing things in the past. If your someone who looses or break things a lot, it's definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONT HESITATE ON WARRANTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explanatory. Don't hesitate on warranty because of the price. It is well worth it. You'll be kicking yourself for not getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this screen! It has made my life so much better. I am using it as a dual monitor and I qas able to hook it up myself. The size is perfect for my home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good considering the fact that I needed a replacement due to an issue with my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fortunate enough to not have to use this warranty. While I don't like to pay for these type of things, sometimes you need to with the cheap crap they make now days.

    I would recommend this to a friend