Customer Ratings & Reviews

If you are buying a gaming component or hardware, Always spend on your investment some money for minimal down time, So buy geek squad service plan and keep yourself worry free. In all honesty you never know when something would happen to your investment, a 4 years service plan is an awesome package. I love it and let all my friend and family purchase it. And if you buy a lot of PC components and hardware go ahead and buy the total tech and everything is covered.

I have not had to use them yet, HOWEVER, I lived in AZ a couple of years ago and had a best friend that worked at a store, she didnt work geek squad but she is the one that brought them to my attention. They have NEVER let me down. From bringing laptops back to life, repairing devices, and trying everything they can to make us happy. I am beyond pleased with the Geek Squad!!!

I love electronics and Best Buy is my go-to source for all of my electronic needs. I need to return something they are very helpful and nice. Their team knows exactly how to take care of their customers.

Was very easy to use and got a new monitor with credit

Havent had to use the protection yet, but it seems like a no brainer. If anything goes wrong within the covered period, BestBuy replaces the item. Only time I would say not to buy it, is if the manufacturer warranty covers the GSP period

thank you for your support and help, love geek squad

I bought my new monitor from best buy specifically because of geek squad and the extended warranty. I had heard so many horror stories about the samsung monitors that i was a little eerie about getting one. But it was what i needed, getting the 4 year protection made me feel much better about it.

ALWAYS. GET. THE. WARRANTY. I've shopped with Best Buy for a long while. Geek Squad is always an asset when making in-house purchases. IF...you invest in it and get it. I haven't in the past and paid for it. This time, I didn't and all my needs were handled with ease (questions, returns, potential replacements, ect) Basically, it's a warranty. And when making a big purchase, ALWAYS get the warranty.

Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one

Have yet to use it but always help with broken items

Luckily I haven’t had to use it yet, but it seemed reasonably priced

Amazing support from a quality service. Very happy this was included with my product

I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

For the record I've only had it a couple weeks at best rn. While I don't think it will be for everyone, it is an impressive experience. The only CONS of this really comes down to text being slightly muddy at times and The aspect ratio can also be a complaint for some. Checks most of the boxes for gamers and or people who digest alot of content at their desk. It's very fast for refresh rate and low imput latency. Grab it while it's on sale if you are feeling frisky and grab a protection plan if you are concerned about OLED burn in that much. [But it does have some features built in that if you use can help off set that possible and or potential burn in]

Great product, no issues. No scratches on the screen, screen works perfectly fine and has great resolution.

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Geek squad is the way to go for expensive electronics that are hard to repair.

Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!

Havent had to use it as of yet, hopefully wont need to.